Nespresso reviews

3.8

75% would recommend to a friend

(252 total reviews)
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Alfonso Gonzalez Loeschen

71% approve of CEO

50% positive business outlook

Reviews by job title

252 reviews

Reviews about "Compensation"

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4.0
Mar 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Bonuses, paid holidays, motivating team

Cons

The stores don’t get enough hours to bring people in when there’s call outs

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Nespresso Response
1y
Hello Colleague, Thank you for taking the time to provide your feedback. It is a pleasure to know that you are satisfied with the different bonuses and benefits we provide our employees with. At Nespresso, we always strive to foster an environment where everyone is motivated to succeed, and we are happy that you like your team. We understand that you are not satisfied with some elements of your working experience. Given that our people are our top priority, we are constantly striving to create a healthy work environment. We also work diligently to ensure that our team members have comfortable working hours that meet their needs. This feedback is important to us as we are constantly looking to improve. We would like to hear more from you to look into your concerns. Please feel free to contact your local HR or management team. Wishing you continued success at Nespresso. Thank you.
5.0
Mar 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company culture with decent pay and benefits.

Cons

Monotonous job with long hours sometimes

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Nespresso Response
1y
Hello, Thank you for your feedback. It's wonderful to know that you found our company culture welcoming and inclusive, fostering a sense of teamwork and collaboration. We also appreciate your recognition of our competitive pay and comprehensive benefits package, which we strive to provide to ensure the well-being and satisfaction of our employees. We are sorry to hear that you found the job monotonous and that the hours were sometimes long. At Nespresso, we strive to create a work environment that is engaging and fulfilling for our employees. Your feedback is important to us, as we are constantly tackling necessary changes to address concerns raised by our employees. We wish you all the best in your future endeavors. Thank you.
3.0
Mar 16, 2025

Average

Recommend
CEO approval
Business Outlook

Pros

Good commission if get to sell

Cons

No proper training provided, no clear communication from bottom to top and between employees of every shift, last minute and ad hoc

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Nespresso Response
1y
Hello, Thank you for taking the time to share your experience with us. We are pleased to hear that you found value in the benefits structure during your time at Nespresso. Recognizing individual contributions and rewarding performance remains a key priority for us. We also acknowledge the points you raised regarding preparation for daily responsibilities and internal communication. At Nespresso, we are committed to dedicating significant attention to effective onboarding and ensuring clear, consistent communication across all teams and shifts, as we believe these are essential to building a well-functioning and supportive work environment. We value insights like yours as they help us refine our workplace culture and processes. Also, you are always welcome to share additional details with your former local HR team so we can investigate further and continue improving. We wish you all the best in your future endeavors. Thank you.
Viewing 25 - 27 of 252 Reviews

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