Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,227 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 189 reviews)); "discounts and free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 111 reviews)); "Good salaries and bonuses." ((in 78 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "no work life balance concidered" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,874 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,874 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

2.0

Sep 3, 2024

Mixed bag

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Companies values are excellent pay is good perks are good Free coffee

Cons

You are a slave to who is your direct superior, if you gel you’ll have a great time, if you don’t you could have an awful time. The demands on this role are exceedingly high and are the same of a store manager at a smaller business

Nespresso Response

1y

Hello, Thank you for taking the time to provide feedback on your experience at our company. It's great to know that you enjoy several aspects of working with us, such as perks we provide our people with. Regarding the cons you mentioned, we empathize that your working experience not have been entirely satisfactory. At Nespresso, we strive to create a harmonious work environment. We encourage open communication and collaboration to ensure a positive working relationship. We also continuously evaluate and adjust the expectations placed on our employees to ensure a fair and manageable workload. Your feedback is valuable to us, and we encourage you to share any specific suggestions or ideas with your former HR team. We wish you well. Thank you.

3.0

Sep 1, 2024

Generally Good

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Good hourly wage for retail

Cons

What they refer to as "Full Time" is misleading and instead equates to four shifts per week

Nespresso Response

1y

Hello, Thank you for sharing your review with us. Even though we are pleased to know that you were satisfied with your salary, we are sorry to read that you felt mislead. Our employees are our top priority, and it's important for us to ensure that everyone has all the necessary information and support on every level. Your feedback is important and valuable to us, as we constantly seek to improve. We encourage you to reach out to your former local HR team with more details to discuss your concerns. We wish you well with your new endeavors. Thank you.

4.0

Sep 1, 2024

Work

Sales specialist

Recommend

CEO approval

Business Outlook

Pros

Career progession if you put in hardwork

Cons

No cons to the work

Nespresso Response

1y

Hello, Thank you for sharing your insights as a Sales Specialist at Nespresso. We are delighted to hear that you had a positive experience and found opportunities for career growth during your time with us. We are committed to fostering a positive and fulfilling work environment for all our employees, and it's wonderful to know that you didn't encounter any negative aspects in your work experience. We sincerely appreciate your dedication and hard work throughout your tenure with us. We wish you a lot of success in your new endeavors. Thank you.

Viewing 277 - 279 of 1,874 Reviews

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Nespresso

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