Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,227 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 193 reviews)); "discounts and free coffee" ((in 125 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 69 reviews)); "Good training on full time employees" ((in 56 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 160 reviews)); "Work work work No work life balance!" ((in 47 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,874 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

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Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

4.0

Aug 30, 2024

Friendly Coworkers

Stock associate

Recommend

CEO approval

Business Outlook

Pros

- friendly coworkers - job is not customer facing so no need to interact with customers - not micromanaged - straight forward tasks - good benefits

Cons

- computer system outdated - repetitive - shifting hours sometimes difficult

Nespresso Response

1y

Hello, Thank you for your review. We are pleased to read that you liked working with your colleagues, as fostering a friendly environment for everyone is one of our main priorities. It is also great to know that you were satisfied with the specificities of your position as, at Nespresso, we want every employee to find the right fit within our company. Additionally, we are happy to provide our people with various bonuses and benefits as a part of our Total Rewards package. Regarding the concerns you highlighted, we are always open to hearing suggestions. Rest assured, we are constantly seeking to improve our processes to better support our employees in their tasks. Our company also strives to keep the right balance between business needs and comfortable shifts for our teams. Your input is invaluable in helping us create a better work environment. If you want to share more details with us, so we can look further into your comments, please feel free to contact your former local HR team. We wish you all the best with your new endeavors. Thank you.

5.0

Aug 30, 2024

Great Employer

Data analyst

Recommend

CEO approval

Business Outlook

Pros

Many opportunities to grow if you give them time

Cons

Cannot find any cons at the moment

Nespresso Response

1y

Hello, Thank you for sharing your feedback about your experience working at Nespresso. We are delighted to hear that you found many opportunities to grow during your time with us. We truly value the professional development and growth of our employees, and it's great to know that you felt supported in this aspect. We appreciate your positive outlook and the fact that you couldn't find any cons to mention at the moment. It's always encouraging to receive such feedback from our employees. Thank you for your dedication and contributions during your time with us. We wish you much success in your new endeavors.

5.0

Aug 25, 2024

Nice Pt job if you are able to secure vacant spots

Part time sales

Recommend

CEO approval

Business Outlook

Pros

Nice brand, free coffee, high pay if you manage get more working hours in a month.

Cons

Very little PT timeslot available and lots of competition

Nespresso Response

1y

Hello, Thank you for sharing your feedback about your working experience at our company. We are glad to hear that you were satisfied with your salary and the various benefits, including free coffee. At Nespresso, we constantly strive to find the right balance between the business needs and comfortable schedule for our employees, and we are glad that you appreciate it. Regarding the cons you mentioned, we are sorry to learn about the competitiveness you’ve encountered. Our goal is to create a collaborative work environment where everyone helps and uplifts each other. We believe that teamwork and mutual support are essential for our people to thrive both professionally and personally within the company. Please feel free to provide additional details or suggestions to your former local HR or management team so that we can address this issue effectively. Wishing you best of luck in your new endeavors. Thank you.

Viewing 280 - 282 of 1,874 Reviews

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Great Employer

Nice Pt job if you are able to secure vacant spots

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