NetBase Quid reviews

3.6

50% would recommend to a friend

(4 total reviews)

Anthony Lye

32% approve of CEO

35% positive business outlook

Reviews by job title

4 reviews

Reviews about "Diversity & Inclusion"

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2.0
Apr 29, 2025
Recommend
CEO approval
Business Outlook

Pros

total compensation is probably fine based on the working hours

Cons

I worked at Quid (Netbase Quid) for 6+ years, and honestly, it was a frustrating experience. The biggest problem was the lack of real leadership. There wasn’t much direction from the top, and priorities kept changing without any clear explanation. It often felt like we were just guessing what leadership actually wanted, which led to a lot of wasted time and confusion. On top of that, there was way too much micromanagement. Instead of trusting people to do their jobs, directors were constantly hovering over every little thing. It really killed any sense of ownership or motivation — you didn’t feel like your work mattered because someone would always second-guess it anyway. Another major issue was favoritism. If you were someone the manager already knew or was close to, you got better treatment — more chances, more understanding, and a lot more flexibility. Meanwhile, everyone else was held to different (stricter) standards. It was really demotivating to see hard work ignored just because you weren’t part of the "inner circle." Overall, there were a lot of smart, hardworking people at the company, but the culture made it really hard for them to succeed or even stay long-term. Unless leadership steps up, starts trusting their teams, and treats people fairly, I don't see things improving anytime soon.

2.0
May 4, 2023

Stuck in the past

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a strong tech in Quid. Not so much in NetBase, which is only doing well because it is one of the elder statesmen of the industry.

Cons

There is an incredible amount of favoritism for tenured people, whether they're right or not. Their benefits are stuck in the past, with PTO and sick coming from the same pool of 15 days and no chance to earn more. Retirement match is really sad as well. Their claim of transparency is just that, a claim. The layoffs that occurred in February came without warning and was handled poorly, both by lack of support for the people laid off and letting people who remained know what was going on.

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NetBase Quid Response
3y
Thank you for taking the time to write a review and I agree that there's strong tech in our product. I am especially excited about our upcoming product release that will showcase our innovative new offerings. I would love to hear any additional feedback you might have and how we can continue to improve. Please feel free to reach out to me directly at sbertram@netbase.com. Thanks again, Seujan Bertram (Chief Operating Officer, NetBase Quid)
5.0
Feb 25, 2022

Quickly Innovative Company

Recommend
CEO approval
Business Outlook

Pros

- Culture and Benefits are Fantastic (Especially for a remote environment) - Diversity and Inclusion - Product Management Team is always innovating and fantastic - Services Offerings are great and keep everyone on our toes - CX and support teams are truly customer focused and advocates of customer needs - New COO and other mgmt hires are golden. I have strong confidence that they'll help accelerate us to becoming a destination employer.

Cons

- It feels like our products have existing untapped potential that we're leaving behind to chase new markets - We need more professional development about how our customers are actually using the tool

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NetBase Quid Response
4y
Thank you for taking the time to write a review and I am glad to learn you think we are a quickly innovative company with a great culture, benefits, new products and truly customer focused teams. I would love to learn more about your ideas around existing untapped potential and professional development. Please feel free to reach out to me directly at sbertram@netbase.com. Thanks again, Seujan Bertram (Chief Operating Officer, NetBase Quid)
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