Netchex reviews

4.0

71% would recommend to a friend

(173 total reviews)
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Abhinav Agrawal | Will Boudreaux

82% approve of CEO

65% positive business outlook

Netchex has an employee rating of 4.0 out of 5 stars, based on 173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Netchex employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

173 reviews
4.0
Mar 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits, remote work, great sales support, implementation and service team.

Cons

Stressful if you are not looking to grow in your career.

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Netchex Response
2y
Thank you for taking the time to share your positive feedback on Glassdoor. We are thrilled to hear that you have had a great experience working at Netchex for over 2 years. We take pride in offering our employees excellent benefits, including remote work opportunities, to support a healthy work-life balance. It's wonderful to know that you appreciate these perks and find them beneficial. We also strive to provide exceptional support to our sales, implementation, and service teams. We believe that a strong team dynamic is crucial for success, and we are glad to hear that you have experienced great support from your colleagues. Thank you for your dedication and commitment to Netchex. We value your contributions and are grateful to have you as a part of our team. If there is anything else we can do to enhance your experience, please don't hesitate to reach out.
1.0
Mar 14, 2024

Toxic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They will pay you a sum of money to work

Cons

Managers do and say whatever they want to employees with 0 oversight from HR. Unprofessional and downright mean if you arent working till 8 or 9 every night.

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Netchex Response
2y
Thank you for sharing your feedback on Glassdoor. We take all employee concerns seriously and strive to create a positive work environment for everyone at Netchex. We apologize if you have experienced any unprofessional behavior or lack of oversight from our managers. At Netchex, we value open communication and respect among all team members. We encourage you to reach out to our HR department to discuss your specific concerns in detail. Our HR team is dedicated to addressing and resolving any issues that arise, ensuring a fair and respectful workplace for all employees. We appreciate your feedback, as it helps us identify areas for improvement. We are committed to continuously enhancing our company culture and employee experience. If there is anything else you would like to discuss or any further assistance we can provide, please do not hesitate to reach out. Thank you for being a part of the Netchex team.
2.0
Feb 14, 2024

There is Potential, But Today There's a Mess

Recommend
CEO approval
Business Outlook

Pros

A lot of my coworkers were truly hard-working, fantastic people that supported the trenches we were working through. Potential for careers advancement, although, only in sales.

Cons

Leadership is being puppeteered by a new investment company, pummeling cash into the organization and creating a culture of surveillance and micromanagement. You actually can't be mad at your reporting manager, as you know they're doing their best while it seems others breathe down their neck. The CEO managed to use derogatory terms to the entire sales organization on an internal department meeting. With, mind you, brand new reps present that had been on the meeting for the first time. Other management played it off as "motivating" which, in turn, created a culture of silence and not speaking up about how you felt. The job description and requirements changed a minimum of three times in one year. There is a constantly changing sales approach. Technology and product offering has no real differentiator in comparison to other competitors. There is close to no lead generation present. You are fully sourcing your own business. (NOTE: Only recently did they make a change to encourage new reps to build partnerships, which adds additional work.)

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Netchex Response
2y
Thank you for taking the time to share your feedback about your experience at Netchex. We appreciate all feedback, whether positive or negative, as it helps us identify areas for improvement. We want to assure you that at Netchex, we prioritize transparency and open communication. While we recently partnered with an investment company to support our growth, our leadership team remains fully committed to our core values and the success of our employees. Regarding your concerns about the CEO's behavior, we take this feedback seriously. We have a strong company culture that promotes professionalism and respect, and we will address any issues that may arise. We understand that job requirements can evolve as our industry and business needs change. However, we strive to provide clear expectations and support to our employees during these transitions. We apologize if there was any confusion during your time with us. Thank you again for sharing your thoughts, and we wish you the best in your future endeavors.
Viewing 52 - 54 of 173 Reviews

Glassdoor has 173 Netchex reviews submitted anonymously by Netchex employees. Read employee reviews and ratings on Glassdoor to decide if Netchex is right for you.