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      Netchex

      Engaged Employer

      Netchex reviews

      4.0

      71% would recommend to a friend

      (173 total reviews)
      avatar

      Abhinav Agrawal | Will Boudreaux

      82% approve of CEO

      65% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.7

      Senior management

      3.6

      Career opportunities

      3.3

      Compensation and benefits

      Netchex has an employee rating of 4.0 out of 5 stars, based on 173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Netchex employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      173 reviews
      4.0
      Jun 8, 2018

      A Place to Grow Professionally and Personally

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company culture – Netchex offers a friendly and progressive environment while maintaining the air of a professional workplace. The atmosphere can vary between departments, but overall, I'd characterize Netchex as a company with a heart for its employees—one that encourages a healthy balance between personal and professional life. (But, you still gotta get 'er done.) Company [and employee] growth – Netchex has grown so much in its employment and its business since I was hired two years ago—and with this comes opportunity for its employees. I, myself, am now in a position that didn't fully exist when I first started, and I feel fortunate to have been trusted by upper management to own this new territory with heightened responsibility. It's exciting to see Netchex expand and to know that it would be unlikely for an employee to hit a dead end in his or her career here. My position here has made me sharper, more assertive, more proactive, and more confident in myself as a professional. Customer Service – While I understand this isn't a product review, I sincerely appreciate working for a company who cares so deeply about its clients. There will always be hiccups in the world of service, but I can genuinely say that Netchex goes out of its way to make its clients feel valued on a daily basis.

      Cons

      Netchex is growing in several directions simultaneously, which calls for new processes, new responsibilities, new ways of thinking, etc. It's easy to get swept up in the excitement of a new idea and wanting to implement it NOW rather than taking a step back to understand how it might affect certain factors in the long term. Netchex can be guilty of this at times, which can put unnecessary pressure on its employees or result in time wasted when the idea changes. I suppose the hope here is that, as Netchex matures as a company, we will adopt a more sophisticated approach to implementing new business concepts.

      avatar
      Netchex Response
      7y
      It is always nice to read reviews that have a positive outlook and a recommendation for our employees. I’m glad that you have been able to capitalize on hard work and opportunity. We both realize that as an employer we have room for improvement; but that NETCHEX is still a great place to work. So...Thank you! With Gratitude, Will Boudreaux – CEO
      5.0
      Jun 5, 2018

      Great People - Great Product - Great Company

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Make no mistake about it - we work hard at Netchex. But it's not because we fear the stick (getting fired) it's because we care about what we are doing. We care about clients and making sure they have a great experience. We care about our team and ensuring that everyone can be successful. And we care about ourselves and want to deliver something we can be proud of; something that gives us opportunities to advance our careers. Sometimes caring means staying late to finish up a special project for a client or help to implement a new product or customer. Sometimes it means taking a few minutes out of your busy schedule to train a new associate or jump on a call together to lend a hand. Sometimes it means stepping out of your comfort zone and doing something new to help the team get across the finish line. Caring means doing the right thing. It may not always be the easy way but it always the right way. And at Netchex we care. And that kind of culture is not easy to find. Knowing that your team, from the person in the desk next to you to the CEO, has your back is important. If you are doing what is best for your customer and your team you can be sure your team will support you 100%! And Netchex cares about us and making sure that the opportunities for us are better tomorrow than they are today. I have personally experienced tremendous career growth in multiple areas of the business and have seen many, many others do the same. It takes work, but if you are willing to get after it you can build a GREAT career at Netchex.

      Cons

      We are a young company and we are going through explosive growth. While that is exciting it can also present some challenges. It can mean that things change quickly. We say all the time "What brought us here today won't get us to where we want to be tomorrow". If you are someone who likes to do the same thing everyday, following the same process everytime, Netchex may not be for you. It's not always easy. Yes, we work late. Yes, we have worked a few Saturdays in my years at Netchex (5+) but that is not the norm. If you are not willing to go the extra mile, put in the extra effort, Netchex may not be for you. But if you like a challenge and want to be rewarded for your efforts Netchex is a great place to build a career.

      avatar
      Netchex Response
      7y
      Thank you for your dedication to our company. We cannot be successful without the hard work and commitment of our employees. Second, thank you for the encouragement. Leading a company through change is never easy for a management team. We will work to keep sight of the vision. Thank you for taking the time to express your pride in our company. With Gratitude, Will Boudreaux – CEO
      5.0
      Jun 1, 2018

      Home from day 1 through year 5

      Channel manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The sky is the limit if you’re willing to go for it. Personally, being challenged daily with the reassurance of a “go get it” mindset, I know that leadership is here to help me refine my skill set, elevate my career, better myself, and genuinely care about my long term success. If Netchex cannot become someones family, then perhaps it is time to have a deep hearted conversation with the person in the mirror. Embracing change is a must which is why there are unlimited opportunities for grow from within. Top level leadership is genuine, energetic, upbeat, and driven to succeed, yet still take the time to get to know you at a personal level.

      Cons

      As with any organization experiencing explosive growth, there are pains among the way. Leadership is extremely forward thinking and fast acting which creates a fast paced environment and it can be hard to keep up.

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      Glassdoor has 173 Netchex reviews submitted anonymously by Netchex employees. Read employee reviews and ratings on Glassdoor to decide if Netchex is right for you.