1.0
May 11, 2023
Recommend
CEO approval
Business Outlook
Pros
Churn and burn call center environment. The call center I worked at has since closed, thankfully. Insane level of micromanagement and metrics that sent people to the hospital. True fact: only 5% of employees were expected to last they're first year.
Cons
One bad customer survey, even though they say the person they spoke to was awesome, would get you placed on corrective action.