Netflix CSA - Customer Service Associate reviews

3.3

78% would recommend to a friend

(2 total reviews)

Ted Sarandos and Greg Peters

Not enough data to show CEO approval

Reviews by job title

2 reviews
1.0
May 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Churn and burn call center environment. The call center I worked at has since closed, thankfully. Insane level of micromanagement and metrics that sent people to the hospital. True fact: only 5% of employees were expected to last they're first year.

Cons

One bad customer survey, even though they say the person they spoke to was awesome, would get you placed on corrective action.

4.0
Nov 8, 2020

Great

Recommend
CEO approval
Business Outlook

Pros

Friendly environment and good scope for growth.

Cons

No cons. Its a perfect place

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