Pros
They pay above market averages and, provide great benefits.
Cons
While they really sell their company culture, and constantly discuss using good judgement, they really want you to do things the way they think it should be done. Your good judgement is only good if you follow their opinion of good judgement. Even if you have a good reason to do something differently, its not okay. Their policy of fail well means you can make a mistake once. not twice. Terminations are frequent, and abrupt. In the last 6-8 months they have termed 3 supervisors, and about 15-18 people. There is a higher than average rate of churn here. While they pay high wages, and provide low cost benefits this is done as a way to make everyone replaceable. It makes it easy to attract new employees. Earlier this year they also announced plans to change tier 1/2 support from internal netflix employees to contracted employees with a call center provider.
