Netflix reviews

Ignorant leaderboard, the leaderboard does not listen to the agent, they don't care about the feedback - they only focus on the numbers and not the agents. Netflix recently turned up on the volume for english call, which caused multiple lines to sit in not stop queue since the agents also need to take care of their native language - So agents sits in back-to-back calls, switching between english and their native language. In perspective, when you get an angry/mad costumer and the call ends, their is no break what so ever, to get over the mad costumer, you just get a new call from another "happy Netflix costumer". After multiple conversations and meeting with supervisors - Their only comment is "if you don't like it here at Netflix, then it is just not the right job for you" aka they ask you to resign if you keep giving feedback or your opinion.

If you don't improve, you wont work here long.