Netflix reviews

4.1

80% would recommend to a friend

(2,527 total reviews)

Ted Sarandos and Greg Peters

87% approve of CEO

77% positive business outlook

Netflix has an employee rating of 4.1 out of 5 stars, based on 2,527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Netflix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Mar 12, 2017
Recommend
CEO approval
Business Outlook

Pros

No pros, everything that made me like the job was a blatant lie. Has health insurance so that's something.

Cons

The work is monotonous and draining. The chat team was dissolved, and then they shifted my hours to meet 'business needs' which took away the last bit of faith I had that they care about the employee. Supposedly you can choose from set shifts, but the time you pick is randomly assigned, meaning if you're randomly assigned to pick last, then there are no good options left. Could also mean that you work there for 2.5 years like my coworker and never get to have a weekend day off. In training they told us over and over again that top performers were promoted within 3 to 6 months but there have literally been no opportunities. They said numbers didn't matter, they promised unlimited time off, and a whole host of other perks. That has all been blatantly false, the entire job is a numbers game, you sit glued to your desk waiting for a coaching or meeting to break up the nightmare of the day but those keep getting pushed off to the future, which never happens. Unlimited time off was taken away, and you could be fired for a whole host of silly reasons, I myself have seen multiple coworkers walked off the floor for minor infractions, and the new policy of only 3 tardies (which could be 1 minute late) per YEAR is punitive. Even the free drinks are slowly being taken away, we have stupid lemon water options now or espresso, which I can't drink. This job has given me anxiety, I am actively looking for a different job and will quit the moment I'm able.

4.0
Mar 1, 2017
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed my time at Netflix, it's a bold company to work for and you are surrounded by people who are passionate about what they do. I always say the health of the company starts at the top and Reed Hastings is someone I highly respect as he can see through people's BS and keeps those around him honest. He's the kind of person that will give you personal and professional advice even at an all hands with hundreds of people in attendance. The work will feel like you're being 'thrown to the fire' due to the culture of high performance and no subscribed process, but if you know what you're doing and stay dedicated to your team's goals in a productive manner, you should be fine.

Cons

While there are incredibly bright and talented designers at Netflix, I learned through my time there that this company was an engineering-first company. I mean, look at how long it took them to change the logo and get some design standards going. Design often times felt like a luxury than a necessity and there was a bit too much dependency on A/B testing to make decisions. I swear, I heard "have we A/B tested this yet?" in my dreams. A few times, I would point out that the results of the A/B test resulted in bad design solutions. It just seemed like upper management didn't understand design. As long as people are watching content and streaming patterns are on the up, then don't rock the boat. Also, watch out for those who play politics, sometimes the drama that plays out on projects or team dynamics is just unreal and some people just want to be the hero and get Reed Hasting's blessing. Unfortunately, there are some "brilliant jerks" in the company, learn to work around them and get stuff done right! Lastly, if you want a more life/work balance, this is probably not the place for you. I had some coworkers who didn't see their kids for days.

1.0
Feb 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay and my peers. I loved my direct reports and they performed at a very high level. Low good attrition because they loved coming in every day. CSR'S are the most important part of any call center, I still get messages from past employees that are miserable there. Working hard for them, priceless and so rewarding. Still get messages from my first leadership job, wireless co. that rhythms with horizon wanting me back.. see the trend!

Cons

Approved FMLA was frowned upon, illegal but NetflixCS NOT NETFLIX (totaly separate companies) didn't care. They chose Utah because it's a right to hire/right to fire state. Worst location and facility, cheap equipmment and desks. Lesser companys that thought location may be important are all along UTA trax or frontrunner railways. Om never observed a coaching in final 7 months and was let go not for performance but for adjusting, not changing coaching logs. Coaching was wrote same but what Csr had to do was same and crystal clear. Wife has degree in English Communication and proof read my work. A+ ☆☆☆ writing. 0

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