Is Netflix a good company to work for?

Netflix has an overall rating of 4.1 out of 5, based on over 3,668 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 80% of employees would recommend working at Netflix to a friend and 77% have a positive outlook for the business. The best reviews about Netflix have been left by employees working as Video Editor , Actor and Intern .

Does Netflix pay their employees well?

According to anonymously submitted Glassdoor reviews, Netflix employees rate their compensation and benefits as 4.6 out of 5. Find out more about salaries and benefits at Netflix. This rating has been stable over the past 12 months.

How satisfied are employees working at Netflix?

80% of Netflix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Netflix 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Netflix?

Customer Service Representative (169) , Senior Software Engineer (150) , Software Engineer (121) , Manager (86) , Production Assistant (64) , Director (48) , Administrative Assistant (43) , Executive Assistant (41) , Project Manager (38) , Coordinator (27) , Marketing (22) , Intern (21) , Production Coordinator (19) , Product Manager (18) , CSR-1 (17)

What are the pros of working at Netflix according to real employee reviews?

"Culture is great and applied" ((in 215 reviews)); "Benefits are great and very helpful" ((in 207 reviews)); "Many great people to work with and learn from" ((in 190 reviews)); "The challenging work and great colleagues." ((in 120 reviews)); "The motto "Freedom and responsibility" is deeply lived at all levels of the organization." ((in 113 reviews))

What are the cons of working at Netflix according to real employee reviews?

"Poor management, Not organized, No balance of work and life." ((in 84 reviews)); "Long hours and very demanding" ((in 82 reviews)); "In last 3 months all the good managers were fired or they work in california" ((in 67 reviews)); "no work life balance" ((in 61 reviews)); "No job security what so ever" ((in 42 reviews))

What are employees saying about Netflix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Netflix layoffs and their outlook for job security at Netflix in 2026.

What are the top reviewed Netflix locations?

Los Angeles , Los Gatos , Hillsboro , New York , Salt Lake City , Hollywood , San Francisco , Atlanta , San Jose , Beverly Hills , Burbank , Fremont , Portland , Seattle , California , Washington , Chicago , Beaverton , Austin , Dallas , Palo Alto , Santa Clara , Denver , Las Vegas , Boston , Farmington Hills , Milwaukie , Brooklyn , Detroit , Albuquerque

Netflix reviews

4.1

80% would recommend to a friend

(2,521 total reviews)

Ted Sarandos and Greg Peters

87% approve of CEO

77% positive business outlook

Ratings by category

4.6

Compensation and benefits

4.1

Diversity & inclusion

3.9

Culture & values

3.7

Career opportunities

3.5

Work/Life balance

3.5

Senior management

Netflix has an employee rating of 4.1 out of 5 stars, based on 2,521 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Netflix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Mar 18, 2012

Started off great and degraded from a very positive culture to your typical production line call center.

Customer service representative ii

Recommend

CEO approval

Business Outlook

Pros

Great pay, good benefits and an annual bonus package to pay for benefits with the option to pocket what you do not use. Decent hourly rate of pay for the industry.

Cons

Schedule changes based purely on performance with no regard to personal needs, including family or school schedules. Court ordered child visitation is also not recognized. When this was brought to management during the last shift bid it was made clear that there were no personal accommodations being made everything was purely performance based. No annual reviews and or raises. No vacation pay, if you are able to get time off approved you are expected to cover it out of pocket. When ill management will use various tactics to make you feel guilty about not coming in to work.

2.0

Feb 18, 2012

Pays well for a temp job

Customer service representative ii

Recommend

CEO approval

Business Outlook

Pros

Pays well for a CSR job. Is full time immediately. Two week training adequately prepares you for position. Nice break area with complementary tea, coffee, fruit. No dress code. Wear whatever you're comfy in. Friendly co-workers. Pleasant work space- comfortable desks, chairs, clean appearance. Breaks are CSR responsibility. You have a schedule, but you decide whether it's best to go on break or take one more call. On extremely high call volume days (i.e. server crashes, etc.) managers show appreciation by coming around with a cart of beverages and snacks to keep you going.

Cons

While you are placed on teams to help you deal with any obscure technical issues that may arise, the teams aren't very supportive or responsive. They love to BS in the chatroom, but when someone asks a real question suddenly it seems like no one is home. On the rare occasions when you do have an escalated call that you can not resolve, supervisors avoid your messages in order to avoid dealing with the dissatisfied customer. There is very little positive feedback. On days when I did everything correctly - 0% customer dissatisfaction (by survey response), low handle times, etc., the supervisor never said a word. The moment you have a long call that pushes your time up, they call you on it. Regarding any such poor performance: it was very common for embarrassment tactics to be used in response instead of constructive criticism.

5.0

Feb 13, 2012

Great Place to Work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent co-workers and leadership. Culture of freedom and responsibility is taken seriously and results in an productive and mature working environment.

Cons

The culture leads to a necessity to communicate. Folks who do not want to communicate honestly will falter. It also critical to take initiative. Those with a lack of initiative will struggle.

Viewing 2290 - 2292 of 2,521 Reviews

Top companies for "Compensation and Benefits" near you

Amazon

3.7★Compensation & Benefits

Google

4.5★Compensation & Benefits

Jobs at Netflix

Support Solutions Engineer (L5), Graph Search

Audio Lead, Games Studio

Security Engineer (L5) - Workforce Security

Senior Researcher - Ads Experiences

Software Engineer 5 - Android & Backend

Netflix

Netflix reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Started off great and degraded from a very positive culture to your typical production line call center.

Pays well for a temp job

Great Place to Work!

Top companies for "Compensation and Benefits" near you

Jobs at Netflix

Netflix reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Netflix reviews FAQs

Jobs at Netflix