Netflix reviews

Inadequate, poorly-trained management. Very little emphasis on feedback to employees. No paid vacation.

Really scary place to work. There is so much fear in the culture in the call center that it is difficult to work there. The new Director is a joke. He has no idea what he is doing and is making decisions that will hurt the call center. There are few people who respect him as a leader and we look to our Managers for guidance. There is no clear direction and even though they talk about coaching their people it is not true. The coaching has no impact and people are fired due to not being supported properly. There are so many other Supervisors looking for jobs because they cannot stand it there. I cannot wait to get a new job. Attrition there is so high. You can see new people brought in and the next few months they are gone. I have never seen a place tat makes so many snap decisions on people which supports the fact that Netflix does not focus on people development.