Netflix reviews

4.1

80% would recommend to a friend

(2,521 total reviews)

Ted Sarandos and Greg Peters

86% approve of CEO

78% positive business outlook

Netflix has an employee rating of 4.1 out of 5 stars, based on 2,521 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Netflix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Jun 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Surrounded by quality/competent people. Immediate health benefits. Highest dvd plan. No script. Encourages employees to take initiative, and is fairly open to allow employees to make judgment calls when where there are no definitive guidelines in place. Supervisors are talented and empathic individuals, with plenty of knowledge and support to offer.

Cons

Monotonous/repetitive job. Taking on average 80-110 calls daily. If you are not a talker, this job won't pan out for you. Upper management is generally ineffective and out of touch with the common CSR. Guidelines and strategy are routinely changed, with no clear purpose for the change.

2.0
Jun 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Netflix base salaries are high. Engineers are all very senior. The buildings are beautiful and having onsite expresso machines is wonderful. The location near Los Gatos is great. Everyone outside of Netflix understands and loves the service which is a pretty big perk.

Cons

Netflix is the first place I've worked where you can get fired for doing too good of a job. Managers are always changing usually as a result of being shown the door. The constant turnover leads to another problem in that there is not much domain expertise in the systems built in Netflix because of the high turnover. There is no career growth in Netflix. What you are hired for is more than likely what you will be doing for your stay at the company which on average is only a couple of years. There are cases where engineers / managers morph into something different but it was very rare. Box lunches are provided but they are terrible. That food is not meant for human consumption. A variety of vendors would be nice. The unlimited vacation policy is touted as a key benefit but watch out. Constantly changing priorities and short deadlines along with no job overlap means you are going to be able to take that nice vacation to take. The compensation is skewed in that there are no bonuses or stock grants for the rank and file employees. Insurance for anything beyond the employee ( significant other / family ) will be passed along to the employee. In many cases I've heard this can pretty expensive. I will say that I did have some good times at Netflix. If you are considering it as a company do your homework, ask the right questions, and make sure you weigh the pros and cons of the environment.

2.0
Jun 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Pay 14 bucks to start Free Plan Super Smart team mates. Leaving my team was the worst part of loosing my job. They were all smart, witty and funny

Cons

Fear based management No rules or policies No paid time off My first TM (team manager) spoke to me for a total of 10 minutes during my first 6 months there. She was fired without explanation after 360 reviews. My second TM was present during all team meetings but was usually busy on a laptop IM'ing with someone else rather than participating. Even during my firing she was on her phone texting. I was given no information outside of a prepared packet and was asked to sign zero paperwork. I was escorted from the building like a criminal and the only reason anyone knew I had left was because of a pre-written email I was able to send when I returned to my desk to gather my things. Fear for your job makes you write an exit email months before you loose your job

Viewing 2359 - 2361 of 2,521 Reviews

Glassdoor has 3,667 Netflix reviews submitted anonymously by Netflix employees. Read employee reviews and ratings on Glassdoor to decide if Netflix is right for you.