Good for the short run, high turnover, long hours, don't get too comfortable
Pros
Health insurance from day 1 is always nice.
Cons
Hostile work environment. They are constantly hiring and firing. If you don't meet the metrics, be prepared to walk. Management fires people and says nothing to their teammates. You can take a reduction in pay to get vacation time which I found completely ridiculous. I did not ever feel like they appreciated the hard work that I did. I exceeded all metrics, trained new hires, and monitored the team chat for assisting on calls. People who have worked there for 2 years have never gotten a raise. In addition to the above, I found the people there to be extremely unhealthy. Netflix offers food in the break room, but all of it is cheap with high sodium levels and MSG. simply add water, heat and serve. I'll pass. The customers can also be downright abusive at times. Why on earth do you feel the need to cuss someone out when your movie didn't arrive? Calm down folks!