Netflix reviews

4.1

80% would recommend to a friend

(2,515 total reviews)

Ted Sarandos and Greg Peters

85% approve of CEO

78% positive business outlook

Netflix has an employee rating of 4.1 out of 5 stars, based on 2,515 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Netflix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Mar 9, 2009
Recommend
CEO approval
Business Outlook

Pros

You are part of a team that is at the leading edge of a cool entertainment paradym. Reed Hastings, the CEO, is probably the CEO that I have most respected in my career, and I feel he pretty consistently makes good decisions and moves the company in the correct direction. Netflix has a very quantitative approach to almost everything, including detailed user testing for their products, so there is a lot to learn about that. The other employees are generally cool people, and fairly smart in general. The user interface aspects of the website are strong, so again, there is a learning opportunity. The company wide meetings are fun, and entail good communication.

Cons

In the website development group, there is two week development cycle. That means that there is a push to the website every two weeks. This has a few consequences. One is that there is a high percentage of overhead (testing and release stuff) compared to actual development time. There is not much time for software design in such a scheme, there is always a rush to hit the next two week time click. Longer term projects are tougher to schedule and short term thinking dominates. The performance policy is that anyone who, if they quit, would not be attempted to talk out if it, should be fired preemptively (a hair trigger threshold for firing, basically). This creates a chilling effect in my opinion. I have seen fairly senior management that disagreed with their boss being (farily apparently) fired. This creates a bit of a yes man environment, something that Netflix would deny (perhaps even to themselves). There is very little empowement of employees in real decisions, and decision making is very top down, with the resulting motivation hit that entails.

4.0
Mar 5, 2009
Recommend
CEO approval
Business Outlook

Pros

Focused on individuals who can self manage and get their work done. Netflix has nice in -house perks: the movies, etc and pretty good benefits & vacation. Fast paced change.

Cons

Not clear goal setting or expectations from senior directors or management - and when something does come down the pipe then it tends to be a bit frantic and "get it done now" instead of always doing comprehensive future planning. Call center managers all have very different management personalities and don't seem to be as calibrated on aspects - which then reflects out the the floor and floor then tends to think that the managers who are more "hard line" and terminate more are the "favorites" of upper management. Change that happens has positive end results, but transitions & communication to the call center floor are not done as well or as immediate as they could be.

2.0
Mar 4, 2009
Recommend
CEO approval
Business Outlook

Pros

Pay and time off. This is if you can get time off approved.

Cons

Long hours. Direction from managment changes weekly. They do not provide proper feedback or any feedback at all. If you screw up expect to be walked out the door. Managment does not really seem to care about you.

Viewing 2452 - 2454 of 2,515 Reviews

Glassdoor has 3,660 Netflix reviews submitted anonymously by Netflix employees. Read employee reviews and ratings on Glassdoor to decide if Netflix is right for you.