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      Network Rail

      Engaged Employer

      Network Rail reviews

      3.8

      74% would recommend to a friend

      (2,607 total reviews)

      Jeremy Westlake

      75% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Network Rail has an employee rating of 3.8 out of 5 stars, based on 2,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Network Rail employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      Sep 28, 2020

      The Vogons would be proud of the bureaucracy

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great Pension - Strong Union - Workloads not ridiculous - Very little working late - Good benefits - Fantastic Mental Health Support

      Cons

      - Slow to respond - Very reactive business - One of the most frustrating C&P Departments in existence - Spent 8 months trying to procure £5k worth of software, but if I wanted ten Contractors @ 550/day, it would have been signed off by the end of the day - Bureaucracy everywhere. It's crazy. Need to hire? Six week process. Need software? Six month process. Need new roles? 12 month process. - Constantly at the whim of govt and the press, meaning often hiring freezes and 'restructures'

      5.0
      Feb 23, 2020

      Gcc

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is ok for the hours

      Cons

      Bullying and harassment poor management, inexperienced staff being promoted, no personal care to clients , residential workers not recording incidents, lying , covering up , management don’t care about policy’s and procedures except when using them against workers

      avatar
      Network Rail Response
      6y
      Thank you for providing your honest review. We noticed your comments on bullying and harassment and that is of real concern to us. We'd encourage you to report any incident of bullying and harassment through our confidential whistle blowing service. Every report is treated in the strictest confidence and Network Rail doesn’t tolerate any form of victimisation, bullying or harassment of those who raise concerns. Speak Out is our confidential reporting service run on our behalf by an independent company. You can use the service to report concerns, suspicions or knowledge of wrongdoing taking place at Network Rail. The service is available 24 hours a day, 365 days a year and you can make a report anonymously, if you wish. You can access Speak Out by calling 0808 143 0100 or online at www.intouchfeedback.com/networkrail. Thank you again for raising this and we hope you'll take the time to share more through our Speak Out line.
      Viewing 229 - 231 of 2,607 Reviews
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      ReviewsNetwork Rail reviews

      Glassdoor has 2,888 Network Rail reviews submitted anonymously by Network Rail employees. Read employee reviews and ratings on Glassdoor to decide if Network Rail is right for you.