New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

82% approve of CEO

61% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Jan 11, 2024

Workplace Violence

Recommend
CEO approval
Business Outlook

Pros

Weekly pay, 40% off daily, 3 week holiday 60% off, if full time health, dental and vision insurance. Organization world wide groups for black employees, Hispanic employees, for women, for employees who are parents, for Asian employees, LGBTQ+ employees tp connect with other new balance employees around the world. Volunteer events giving back

Cons

workplace violence, harassment, discrimination. Report to HR and it will takes weeks to resolve or management will address in the moment then brush it off after HR is gone. Reporting leads into relatiation as well.

2.0
Mar 1, 2023
Recommend
CEO approval
Business Outlook

Pros

The benefits are unmatched for the area. There are quite a few reimbursement programs provided, including fitness and tuition.

Cons

Constantly overworked with little direction given. Unrealistic and sometimes cruel with their expected quota. To management, you’re worthless if you can’t keep up with their insane production schedule. While I didn’t have problems with management, I was disgusted with how they’ll throw people away and fire them simply because they stand-up for their well-being. They claim to be desperate for employees, but will turn their nose up at viable candidates if you struggle initially. I’ve seen management insult coworkers simply because they ask for help. Communication is terrible as well. On another note, they claim to care about work-life-balance but that could be anything further from the truth. They don’t care about your life, they only care about meeting their unrealistic numbers and earning money.

1.0
Nov 15, 2022

Good Ole Boys

Recommend
CEO approval
Business Outlook

Pros

Fun industry, sneakers and streetwear.

Cons

Nepotism, cronyism, low ceiling for anyone outside owner's friends. No diversity.

Viewing 61 - 63 of 1,242 Reviews

Glassdoor has 1,489 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.