New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

61% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing special worth mentioning about.

Cons

Greedy staff constantly steal sales, and badmouth even the smallest mistakes. They gaslight and guilt-trip employees regularly, creating a hostile and oppressive environment. Certain staff are smug, two-faced, petty, and power-tripping, with a constant attitude of superiority that makes the workplace toxic and demoralizing from top to bottom. Despite it only being my 2nd formal job, it's taken a drastic toll on my mental well-being, especially when my presence itself feels like a sin. Being idle and being proactive in finding tasks is apparently both wrong too. There's a very strong bias in this company, or at least select stores.

1.0
Jan 26, 2026

Awful

Recommend
CEO approval
Business Outlook

Pros

4 day week that's it!

Cons

Management horrendous Timed going to the bathroom Warnings for being sick Bullying is so bad, and management dont care

Viewing 904 - 906 of 1,242 Reviews

Glassdoor has 1,489 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.