New Balance reviews

3.9

71% would recommend to a friend

(1,241 total reviews)

Joe Preston

82% approve of CEO

61% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
4.0
Jul 2, 2015

Assistant Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great staff Busy work environment Loyal clientele

Cons

Store manager is unreasonable at times

4.0
Jun 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Love the people I work with, the organization is growing; it is an exciting athletic brand; great benefits and tons of opportunity if you like working in a fast paced environment with others who show an entrepreneur spirit.

Cons

Lots of change and outdated systems, but I know they are working to update most of them.

5.0
Jun 14, 2015

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company owned stores are an excellent place to start a career. Promotions based on work instead of seniority or who you know.

Cons

No distinction between company owned and independent owner stores can lead to potential associates and customer confusion along with service quality.

Viewing 1141 - 1143 of 1,241 Reviews

Glassdoor has 1,488 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.