New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

62% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
3.0
Jun 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Great environment, great benefits associated with full time workers,and great opportunity for positional growth.

Cons

The dispersion of bonuses between a team lead and a sales associate is extremely wide. For instance a sales associates (in a competition between stores where the prize is a bonus) would earn $100 dollars where the team lead would earn $400 dollars. Sales associate put in an extreme amount of work, usually more than team leads. Team leads usually tell the associates what to do and that is simply all. New balance's hierarchy system can make one ( especially a sales associate) feel extremely small and insignificant.

5.0
May 20, 2019

Loved working here

Recommend
CEO approval
Business Outlook

Pros

great environment, opportunities to work with different departments

Cons

none i can think of

4.0
Mar 18, 2019

Great people, needs focus

Recommend
CEO approval
Business Outlook

Pros

Terrific, friendly people. Brand and products that you can generally be proud of.

Cons

Employees don't leave and low performers aren't often weeded out.

Viewing 166 - 168 of 1,242 Reviews

Glassdoor has 1,489 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.