Is New Balance a good company to work for?

New Balance has an overall rating of 4.0 out of 5, based on over 1,489 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 73% of employees would recommend working at New Balance to a friend and 63% have a positive outlook for the business. The best reviews about New Balance have been left by employees working as Retail Sales Associate , Team Lead and Sales Associate .

Does New Balance pay their employees well?

According to anonymously submitted Glassdoor reviews, New Balance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at New Balance. This rating has been stable over the past 12 months.

How satisfied are employees working at New Balance?

73% of New Balance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Balance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at New Balance?

Sales Associate (215) , Retail Sales Associate (88) , Team Lead (26) , Store Manager (21) , Manager (19) , Sales Representative (19) , Vendedor (19) , Assistant Manager (17) , Sales Assistant (16) , Sales (14) , Intern (12) , Part Time Sales Associate (12) , Retail Sales Assistant (12) , Software Engineer (11) , Fit Specialist (10)

What are the pros of working at New Balance according to real employee reviews?

"the benefits are great and the money." ((in 118 reviews)); "Great people to work with and easy to get along with" ((in 86 reviews)); "Work life balance is good" ((in 54 reviews)); "good work environment" ((in 29 reviews)); "Flexible hours and pay." ((in 29 reviews))

What are the cons of working at New Balance according to real employee reviews?

"Poor management that does not understand the value in their people" ((in 69 reviews)); "Pay is low and hours not guaranteed." ((in 56 reviews)); "If you have a bad manager or team lead it can be a miserable experience" ((in 29 reviews)); "Toxic culture and bad upper management" ((in 21 reviews)); "Senior leadership (not all) is not strong and unable to make the company competitive." ((in 18 reviews))

What are employees saying about New Balance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New Balance layoffs and their outlook for job security at New Balance in 2026.

What are the top reviewed New Balance locations?

Boston , Lawrence , Brighton , Saint Louis , New York , Orlando , Skowhegan , Houston , Sunrise , Norridgewock , Charlotte , San Antonio , Atlanta , Sunset Hills , Elizabeth , Fort Worth , Aurora , Kissimmee , North Charleston , Woodstock , Mount Laurel , Chicago , Leesburg , Branson , Earth City , Fenton , Raleigh , San Marcos , Los Angeles , Ontario

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New Balance

New Balance reviews

4.0

73% would recommend to a friend

(217 total reviews)

Joe Preston

87% approve of CEO

63% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.9

Work/Life balance

3.6

Senior management

3.6

Compensation and benefits

3.3

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

217 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Dec 29, 2013

Amazing company to work for with a great family atmosphere

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very involved in the community and great values, ability to grow from within the company, a great sense of direction, gaining momentum on an international scale

Cons

The only downside I can think of is the slightly lower pay scale than many comparable companies

4.0

Nov 27, 2013

Great Company to work for

Field representative

Recommend

CEO approval

Business Outlook

Pros

Great Benefits, great work life balance, salary is a little lower however the beny's make up for it

Cons

Restructures happen a lot, Make sure to keep relevant.

1.0

Dec 28, 2012

Poor GM Leadership and the majority of employees lack any critical thinking ability

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefit costs are good - compensation is average We're rewarded with tokens to redeem for Walmart gift cards. I'm leaving the first chance I get.

Cons

Let's see... run by 2 incompetent brothers that hire a third brother for all the contracting work Penny wise, pound foolish No one knows how to do anything with the websites Much of what truly goes on is hidden from corporate thanks to the insane nepotism GMs constantly cave under corporate pressure, despite "being in complete agreement" and them giving you their "full support" Outsiders are treated with more credibility than their employees telling them the same thing Run their employees ragged and there is no cross training, so you just absorb people's jobs when they leave with no additional compensation.

Viewing 214 - 216 of 217 Reviews

Jobs at New Balance

Seasonal Retail Sales Associate

Retail Sales Associate (PT)

Retail Sales Associate (PT)-Forum Shops

Retail Team Lead (PT)