I am consistenly impressed by the supportive environment and the dedication of my colleagues. The company culture encourages open communication and values individual contributions, which has rapidly enhanced my professional development. The New Charter leadership team believes in and will invest in the employees that are willing to work hard and raise the bar, as they recognize that their dedication is the foundation of the success of the company.
Cons
I have observed instances where accessing and organizing information could be made more intuitive and seamless.
New Charter Technologies Response
3mo
Thank you for sharing this so genuinely. The culture you're describing, supportive, growth-oriented, invested in the people who invest in us, is what we're building toward every day, and it's encouraging to hear it's real from where you sit. The feedback on information access is well-taken; making things easier to navigate is ongoing work and we appreciate the nudge. So glad you're here.
Greater Director, flexible scheduling, remote work
Cons
Corporate restructuring and then boasted online about an annual kickoff. Poor managers, poor processes, no room for professional growth.
New Charter Technologies Response
2y
Thanks so much for taking the time to review us on Glassdoor, we know your time is valuable and we're sorry that you didn't have a good experience while working at our partner company. The impact to you (and others) of our restructuring early this year was not something that we took lightly.
Unfortunately as business leaders, there are times when we have to make difficult decisions to support moving in the right direction long-term, and the human impact of those decisions is real. We did our best to work through them with as much compassion as possible. I have empathy for the journey you are on, please feel free to reach out if there is any additional support I can provide.
Our growth as a platform has always been and continues to be best in class for our industry. The world of IT services is evolving, and we're proud to be at the forefront of that evolution. That growth and evolution is one of the many reasons that we continue to be *The Destination* for the best and brightest talent in the MSP industry.
New Charter Technologies is a great place to work. Management offers an inclusive environment where employees are allowed good work life balance and flexibility. Are a majority remote workforce that supports clients in multiple timezones, New Charter really has it dialed in with up to date technologies and communication tools and invests in giving employees the tools needed to succeed in their role.
Cons
The rapid pace at which we achieve goals and complete projects is not for everyone, You really have to be good at time management when working for this company.
New Charter Technologies Response
3mo
Thank you for capturing this so well. You're right that the pace isn't for everyone, but for people who thrive in it, there's a lot of room to do meaningful work and leave a real mark. We're glad you're one of those people, and we appreciate you sharing your experience.