2.0
Jul 15, 2020
Company support department not what it used to be
Former employee, more than 3 years
Portland, OR
Recommend
CEO approval
Business Outlook
Pros
Free snacks, Flexible FTO, Good initial pay, coworkers are amazing
Cons
Retaliation firing is common, layoffs, workload has increased exponentially in complexity and volume from 3 years ago, but they’ve decreased the busiest team’s sizes, executive leadership refuses to listen to employee concerns about layoffs and burnout, support is not remote although Product is, brain drain from senior engineers leaving, support has shifted from a junior engineer model to a call center model, lack of upward mobility, lack of diversity including POC, lack of training