New Relic reviews

3.5

62% would recommend to a friend

(1,468 total reviews)
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Ashan Willy

65% approve of CEO

53% positive business outlook

New Relic has an employee rating of 3.5 out of 5 stars, based on 1,468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Relic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Dec 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Great benefits and pay, as well as awesome people to work with and incredible products. Company growth is seemingly infinite and the vision of the founder remains awesome and central to what folks do. People are inspired and inspiring! Beautiful office in downtown Portland, with incredible views.

Cons

Incredibly inept mid-level support management continues to poorly influence the productivity and careers of talented engineers by micromanaging and bullying support engineers. Management are out of touch and care only about 'perception', though perception by the rest of the company about the management of the department continues to be incredibly bad. Engineers are micromanaged to an extreme degree, and favoritism runs rampant in the department. Many talented support engineers, who acted as incredible mentors to the team have left the company after being singled out, blocked from leaving the department to pursue their careers on the engineering team, and micromanaged.

1.0
Oct 26, 2015

Not Worth It

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Peerless ability to tackle greenfield technologies. Free snacks and drinks.

Cons

Excellent people are leaving because of culture clashes between Portland and SF while pay is too low and very stingy with stock options. Pay in Portland still does not meet the cost of living. Lots of nepotism--friends of execs who are in critical roles with no experience or individuals specifically selected by execs who have been fast tracked but provide no real value. This results in poor leadership who were promoted internally with no experience just to satisfy a C-Level desire for "diversity". There are some brights spots in the company. However, engineering is rampant with inexperienced tactless leadership and support is ruled by perception and politics. At New Relic, it's not what you do or accomplish, it's how did it appear to everyone else. Favoritism is rampant as everyone competes to be voted the most helpful person in the company, instead of doing their jobs.

1.0
Apr 27, 2014

Not Very Female Friendly

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Good group of coworkers overall

Cons

Horrible health benefit options No 410k Good Old Boy system in upper management Not female friendly - saw one management level female have items thrown at her from an irate boss. Another was harassed by her coworker that worked next to her all day long with no action by HR. Goo talent left the company instead of put up with the hostile environment. When named one of the hottest companies in the Bay Area the comment thread was dominated by discussion of the un-friendly female atmosphere and eventually taken down (probably by the company's request). Would not want my sister or any of my female friends to work here.

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New Relic Response
12y
This post largely inconsistent with what we are hearing from employees, and is simply wrong in a couple of respects. It is inconsistent with the feedback in our quarterly, confidential New Relic surveys. None of those many hundreds of comments included a complaint about something being thrown by an irate manager, and no one has said such to me or one of my group. However, if this in fact occurred, go immediately to the offer at the end of this post. We will not tolerate such behavior. Further, we are committed to being one of the best tech employers for women, bar none. We are not perfect, but the events described do not fit anything we have heard. More facts: We have more women at all levels, including executives and Board of Directors, than the vast majority of our peers. In fact, we work to change the industry’s overwhelmingly male-dominated demographic by sponsoring numerous events for women in tech, and by encouraging staff – male and female – to participate. We were a charter employer of Hackbright grads, and have made offers with virtually every graduating class since. A few other facts: Our health plans are clearly at or above any reasonable standard. We have good Blue Shield and Kaiser options, with *95%* of premium costs paid by New Relic (65% for dependents). Same for Dental and Vision. Contrary to the post, we do in fact have a 401(k) plan, though we do not yet have a company match (planning for that is in motion, as we speak). I’d be happy to send a list of all of our benefits to anyone who asks, and am confident that you will find it to be a strong package. The offer: I don't doubt that we have made mistakes. I am anxious to meet and hear in detail the concerns of any employee who feels even slightly similar to the feelings in this post. Privately and without repercussions. Or, if you prefer, with any other member of the executive team. We want to hear, understand and act, if there are events like those described, events that are contrary to everything we stand for. We intend to provide excellent benefits, good work, and great management, and to advocate for and support the success of women and other diverse talent in technology. If that is not your experience, I’d like to hear about it specifically and directly. Thanks, Steve (Mac) McElfresh VP, People SteveM(at)NewRelic.com
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Glassdoor has 1,576 New Relic reviews submitted anonymously by New Relic employees. Read employee reviews and ratings on Glassdoor to decide if New Relic is right for you.