Pros
New Relic has been the best place I've worked in my career. After years of looking for an employer who valued employees and gave them the autonomy and flexibility professionals deserve, I finally found New Relic. They really do seem to care about employees, especially during the pandemic. Prior to Covid, there were all the usual tech perks of beautiful offices, stocked kitchens, in-house barista in SF, team off-sites, rooftop yoga, annual company retreat events. Since everyone is remote and grounded now, New Relic has provided additional things like virtual babysitters to help working parents, a mental health app with free access to counselors, stipends to spruce up your home office set-up, the list goes on...I continue to be impressed by the efforts they make to keep employees engaged and healthy. My specific team is very close-knit and feel like family to me. I can be close to my true authentic self at work and I enjoy everyone's quirkiness. It is hard now during Covid to not travel and see them in person for so long.
Cons
So why a 3 star rating? A few reasons. Despite being a great place to work as far as benefits and engagement: 1. The products are falling behind competitors and NR is in the midst of a full rebrand in an attempt to win back the market. Recent earnings calls are suggesting that they are losing this battle. These financial troubles are now affecting the culture. Employees are being asked to work longer and harder than ever before, all with budget cuts and very little motivation to do so. 2. Social and political issues have invaded the company and there is a bit of a cancel culture now. Whether or not it is justified, it is distracting at a time that we should be focusing our attention on the product and turning sales around. 3. Teams have become very siloed. Depts are simultaneously trying to hold tight to the things they own (presumably so they don't become redundant) but also play hot potato when a decision needs to be made (no one wants to own the consequences). This makes it extremely difficult to get projects and deals over the finish line because there are roadblocks and lack of decision making at every turn. I think the CEO is a fantastic person who care about employees, but he may not have made the best business decision that lead to this situation. I don't want to leave New Relic. But if the above continues it may be the only option to avoid going down with the ship.
