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      New Relic

      Engaged Employer

      New Relic reviews

      3.5

      62% would recommend to a friend

      (1,468 total reviews)
      avatar

      Ashan Willy

      65% approve of CEO

      53% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.7

      Work/Life balance

      3.5

      Culture & values

      3.4

      Career opportunities

      3.1

      Senior management

      New Relic has an employee rating of 3.5 out of 5 stars, based on 1,468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Relic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Aug 13, 2017

      Mastery, Autonomy and Purpose, all in one!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      New Relic is a company that walks the talk; they treat us (their Relics) like gold, and empower us to do great work. They allow us to find our purpose, achieve mastery, and operate autonomously. With the right kind of people on our teams, we thrive and have created one of the best, most productive and genuinely nurturing workplaces I've ever seen.

      Cons

      Quick growth = growing pains. You're doing a great job managing them.

      1.0
      Jul 1, 2016

      Engineering has fallen from it's previous glory

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people in engineering are great. New Relic has some of the brightest and most talented individuals in engineering and mostly everyone has been easy to work with. The problem space is really interesting because of the large scale with high performance components. The provided amenities are great. Free bike tuneups, the snack bar, and sodas are great. Can't beat the view!

      Cons

      New Relic used to be a place that attracted smart engineers. There was always interesting new products being built, new features being released, and when that wasn't happening there were always engineers doing interesting things. The culture used to foster growth in individuals, leaders, and the engineering organization as a whole. Shortly after the company went public the morale started going down hill and the culture that supported growth in people started to erode and slow. The focus became scattered: one week focusing on one initiative and the next a completely different one. During this time the engineering organization instituted restrictive heavy processes and frequently would "freeze" changes for weeks at a time. All of these changes caused the slowing of the personal and professional growth of individuals, as well as product and feature growth. Yet at the same time the leadership is asking engineering why it takes so long to deliver new products and features. The level of micromanagement by managers and technical leads is high and seems to be increasing and simultaneously nobody feels like they autonomy.

      avatar
      New Relic Response
      9y
      I am truly sorry that you feel disempowered and micromanaged as a result of this experience. A lot of organizations go through this phase through which they can choose to either 1. become more bureaucratic or, 2. develop an organizational structure that allows local teams to have real ownership of their work. We've spent a lot of energy the last six months on Project Upscale (https://blog.newrelic.com/2016/06/28/project-upscale-video/), with the goal of becoming the second type of company. The aim of this project is to give local teams autonomy and ownership of what they need to ship independently to customers, to make it feel like you're shipping in a small company (fast, frequent delivery with short feedback loops), with all the benefits of being in a larger company (solid services and platforms to build on). Feedback so far suggests we are making progress but we look forward to seeing more improvement over the next several months. We are also making changes that allow individuals to have more autonomy by creating communities of practice for each technology and working to create more opportunities for engineers to contribute on efforts that impact multiple teams. These are all steps toward making New Relic a better place to work. We really appreciate you taking the time to share your feedback. Alex Kroman Group VP of Engineering
      4.0
      Apr 22, 2015

      Still doing great things... buuuuut

      Project engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some amazing dev luminaries, including Chris Pine and Ward Cunningham Great development teams Fast product releases cool products

      Cons

      some touch-me-not execs Less chance for advancement (often they can hire a Senior engineer from outside) a more distrustful culture since the IPO (more paperwork, more process) managers stuck in long meetings pandering to execs very little time for fun dev stuff: hack weeks are a thing of the past Two-tiered system with high flyers invited to offsite and conventions while others are left behind.

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