New Relic reviews

3.5

62% would recommend to a friend

(1,469 total reviews)
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Ashan Willy

65% approve of CEO

53% positive business outlook

New Relic has an employee rating of 3.5 out of 5 stars, based on 1,469 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Relic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Aug 30, 2016

Great CEO and people, but high turnover

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's impossible to dislike Lew, the CEO. The people are what really make New Relic. Unfortunately turnover is high, so many great people have left.

Cons

There is poor communication from management. Low morale across the org which contributes to high turnover, and then even lower morale.

5.0
Apr 26, 2016

Best company I have ever worked for

Recommend
CEO approval
Business Outlook

Pros

* Technology is the best, SAAS focus is fantastic, Lew - CEO is great, Hilarie - President is great, Jim - Product VP is great. * Can't beat the culture * Huge "cool factor" working here also

Cons

* Lots of sales culture from Oracle and Salesforce so the sales approaches are run with discipline but they can be heartless toward sales people in pockets, this is not widespread.

2.0
Jan 17, 2014
Recommend
CEO approval
Business Outlook

Pros

The Engineering staff is very down to earth, friendly and open to new ideas. The Marketing team and CMO is full of energy.

Cons

I was at New Relic for several years, saw them grow from a smaller location on 2nd and Mission to the palatial estates they are in now. This was a great company that expanded way too fast and in the meantime completely lost it's soul. Most of the Sales staff feels on Edge and word from that department is there are many favorites that are promoted through the ranks quicker because they are well liked and play the political game. This company is like that creepy kid at the lunch table who smiles at you while trying to take your lunch money. At one point from what I heard they re-imbursed sales and marketing folks for their cell phones and then the next it was gone. I had become close friends with the Sales team and was told they also would periodically change language for Sales staff in their compensation plans and say "just sign this - oh it's the same plan you've seen for consecutive quarters!". Meanwhile the entire language would be changed in favor of the company. But they would keep mentioning how great the company is, including the great Nerdvana cafe on the 10th floor. I think most people would prefer better wages than a cafe especially since two Starbucks locations were within a five minute walk. Another con would be the HR department or what was referred to as "People Ops". I personally referred someone who came for an interview and then after 3 months and several emails, calls and even my internal follow up, never received feedback.

Viewing 112 - 114 of 1,469 Reviews

Glassdoor has 1,577 New Relic reviews submitted anonymously by New Relic employees. Read employee reviews and ratings on Glassdoor to decide if New Relic is right for you.