New Relic marketing has taken a turn for the worse ever since new Marketing leadership joined about a year ago. A new CMO was brought in and he brought in his friends from previous companies without any real input from the marketing team. Since then, things have gotten to the worst point ever in marketing at New Relic. Many people have left and many more plan to leave.
Below are a list of reasons I left as well as common complaints from many within marketing:
- No career growth. This is seriously a joke on the New Relic marketing department. There's no formal processes to growing your career, PERIOD. Ask anyone there now their path to promotion and I promise that almost everyone will not be able to truthfully answer this. Why? Cause there is no path. It's whoever can complain the most or buddy up with management gets rewarded.
- HR marketing is effectively useless. They agree with everything but do nothing. Try bringing any issue to their attention and they'll agree to listen but try to actually get real change and nothing will happen. There's even a survey that was implemented that collects responses from employees in the department and even with this information no real change happens. Why tell employees their voice matters when it really doesn't?
- Leadership is not able to set any consistent strategy. Everyone in their roles right now is confused because leadership doesn't lead. Everyone works on silo'ed projects and no one knows how their work contributes to the greater good of the department. This is not just my opinion. I'd challenge you to ask anyone in marketing now about the direction of the department and how they're contributing to that direction and i'd bet you'd get answers from all over the place.
- No accountability. People get away with egregious acts without penalty. Why doesn't anyone get held accountable? Because all the marketing leadership are personal friends with the CMO.
- No investment into the teams. Almost every team is short staffed for the asks that come from the team leads. This is translated to lots of work per employee and add that to the fact that people, as previously mentioned, don't know how it's contributing toward the larger goal.
- Ability to track is unreliable. Most teams are unable to truly track performance because the systems in place to track them are cluttered, unreliable, or setup incorrectly from the start and there's little interest in fixing the systemic problem.
