New Relic reviews

3.5

62% would recommend to a friend

(1,470 total reviews)
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Ashan Willy

65% approve of CEO

53% positive business outlook

New Relic has an employee rating of 3.5 out of 5 stars, based on 1,470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Relic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Jul 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Great company culture, good comp plan, excellent product. Not bureaucratic or evil like Oracle. More nerd culture then AppD which is bro-central. Really nice Office. Not as risky as early stage companies like OverOps, where I've heard has lots of strong personalities.

Cons

Increasing quotas, increased hires... inevitable for all growth companies, but not as bad as Mixpanel and Sumo which over-hired like crazy with commoditized products. Enterprise is more challenging but since AppD was acquired and with more that shift to the cloud. Has potential for future.

5.0
Jun 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Let's just say I Love Love this company. This was my first startup and coming from larger companies ranging from 5,000 employees to as big as 60,000 employees. I was part of the Finance team and I must say the team is great! Management is bright and they are actually very supportive. Everyone is really smart and got along very well. We are all busy but people are willing to help each other out. I actually had a very general image of starts up, where everyone works a lot. That is not true at New Relic. Yes there are some days where you may put in extra hours but 80% of the time it was average and manageable. There were so many fun events at New Relic that it made work very enjoyable. From the monthly party to the sales kick off events. It was all very fun. I can't decide if the futurestack party of the Holiday party was better. Both was beyond epic. But besides from the actual events the people made it more enjoyable. At a big company I would definitely have to worry about what I say or how I act, however at New Relic I felt I can be myself without being judged. Another great thing about New Relic is the growth! Holy moly there are a lot of people that got multiple promotions. So yes if you work hard people do acknowledge your hard work. Couple sales manager got promoted, a lot of Finance people got promoted, if not all that stayed more than 1-1.5 years, sales operations got promotion too. Promotion left and right but I felt it was all well deserved as they worked hard. Sadly I'm no longer working at New Relic, mainly because I got a better offer somewhere else. But everything else about them is a plus.

Cons

Not everyone was promoted in the same amount of time, I feel this is more due to the position rather than how much had work was put in

5.0
Apr 18, 2016
Recommend
CEO approval
Business Outlook

Pros

-Impressive executive leadership -Founder/CEO has product/development aligned with industry needs -Customers love the product, great support team too -Very innovative product compared to competition -Sales is hitting their quota -Very 'dev/ops' centric mindset, puts customer first

Cons

As New Relic goes through transition from 'startup' to 'growth' there are expected growing pains, and leadership is VERY open to feedback as they make small incremental changes (software used, quotas, territory, personnel/team ratios, content). There are always a few pessimistic people in any company, but all in all there are no 'red flags.'

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New Relic Response
10y
Your thoughtful comments are very much appreciated! The Sales org is indeed hitting its stride and we continue to learn and improve. And you are right about feedback. I know I speak for all execs in saying that we are open to feedback, and more. We know well that we don't know everything, and that we improve everyday by learning from those of you writing code, closing deals, and doing all of the other essential work that puts you close to Relic life and to heartbeat of our customers. Regards, Steve (Mac) McElfresh VP People
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