New Relic reviews

3.5

62% would recommend to a friend

(1,468 total reviews)
avatar

Ashan Willy

65% approve of CEO

53% positive business outlook

New Relic has an employee rating of 3.5 out of 5 stars, based on 1,468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Relic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Mar 2, 2016

Avoid - Worst company I have worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good product, good customers, from a Sales perspective its nice to be selling to developers and engineers who tend to know what they are talking about and are to the point. CEO is great but the rest of the leadership team are hard to respect and spout the usual generic buzz terms. Low impact leadership with nothing fresh. Good engineering team and support team. Good office that has a few perks.

Cons

Initially a good atmosphere(Approx. 24 months ago), quickly went sour, implemented the HCMc model and ethos, HCMc model was brought from Salesforce and has not worked. Nobody is hitting target, in the last 24 months I have not seen one initiative that has had any impact, in fact in the last 24 months I have seen nothing new(excluding product improvements), still trying to solve big problems with spiffs and free swag. Missing some of the most basic requirements, processes and functions that a sales org needs. Marketing is non existent since the departure of the previous CMO(who was the only member of leadership who offered inspiration, big loss to New Relic), no lead nurturing intiatives after sales engagement(basic stuff), no leads full stop. Constant restructuring of territories and accounts makes it near impossible to develop long term account plans and strategy. Strategy & Ops team appears to be full of Ivy Leaguers who have no background in sales and don't belong in a sales org let alone devising strategy for one. Shares have tanked so the bonus pre-IPO employees were going to get for putting up with the incompetence is now void, direct result of only facilitating enterprise. Comp unattainable, benefits pack is way below most other orgs in the city/valley. Look elsewhere

4.0
Feb 23, 2016

Account Executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing HQ in SF! Great culture. Complete SaaS Platform. Seriously the product is amazing and the engineering team is phenomenal. If you're looking to join a fast growing tech company with top notch resources, New Relic will exceed your expectations.

Cons

Fast growth. There's one thing that's always constant, change. Lofty goals can be set without clear and concise rational behind the data.

5.0
Feb 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Fantastic co-workers, great office and an ample supply of challenging work. New Relic's engineering and support groups are based here in Portland, so working here you feel at the center of building, operating and supporting the core New Relic product.

Cons

New Relic is still making the transition from small startup to medium sized public company. Don't come here if you like calm and predictability.

avatar
New Relic Response
10y
You ARE in the heart of building the future of New Relic. We are proud to have Portland as our Intergalactic Headquarters for product development and support. And I do appreciate your prod on communications. Our rates of growth and change mean that sometimes communications have been a challenge -- and we are working on it. Thanks again, Steve (Mac) McElfresh VP People
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Glassdoor has 1,576 New Relic reviews submitted anonymously by New Relic employees. Read employee reviews and ratings on Glassdoor to decide if New Relic is right for you.