New Relic reviews

3.5

62% would recommend to a friend

(1,470 total reviews)
avatar

Ashan Willy

65% approve of CEO

53% positive business outlook

New Relic has an employee rating of 3.5 out of 5 stars, based on 1,470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Relic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Nov 22, 2014
Recommend
CEO approval
Business Outlook

Pros

The work is really interesting and will provide you with many opportunities to improve your technical skills. In 10 years you wouldn't likely learn all you can from these people and the work they do. The healthcare and time-off are about what you'd expect but the 401k is far below par. Other perks like working in an amazing office with incredibly smart people add up to enough to compensate for holes in other benefits, especially if you value work-life balance. They literally turn off the lights and air conditioning at 6pm to remind people to go home. Unless you're under a serious deadline you'll never be expected to spend your evenings in the office. Having a technical CEO makes for an incredible culture. Every person in the extended engineering org and their management writes code, so you'll not likely have a hard time explaining why some bit of software is behind schedule or why we need to delay the release to address some security concerns.

Cons

Promotions come infrequently or not at all. Expect the salary you negotiate when you get the job to be your salary indefinitely, even if they assure you it will be up for discussion at review time. Standard complaints about technical debt apply, especially given that the company grew so quickly. The management is generally pretty committed to resolving that though and we're given plenty of time to address bugfixes; less to do general refactoring. The biggest con would probably be that management knows how much you like working here and they'll use that to delay raises and skip perks. Turns out that being too happy at your job also has a bit of a downside. Don't play the 'I got another offer for $X' card, you'll likely be invited to accept your new job. They're well aware of the fact they are one of the best places to work in Portland.

2.0
Sep 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Salary was decent, good opportunity to add to your resume, but everything went downhill when Private Equity took over

Cons

Toxic work environment, incompeting leadership, no direction, no innovation, tons of technical debt to overcome

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New Relic Response
1y
We appreciate the feedback you provided and will use this to improve our employee experience for the future.
3.0
Jun 11, 2024

Great people/employees - company leaders could be better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've love the team I am on and I have only ever had great interactions with people. They pay well and the office has a nice vibe to it.

Cons

Upper Upper leadership...sucks to be frank. There are CONSTANT changes which I get is normal for a big company but having previously worked at other big companies I've never seen SO many things change (and often because the last thing didn't work). They can't seem to figure out what direction to go towards and then when the company suffers from their choices it effects us lower level employees who had nothing to do with it in the first place (ie. Layoffs, restructuring, lower bonuses, and mental health days taken away because resting is seen as a 'reward').

Viewing 142 - 144 of 1,470 Reviews

Glassdoor has 1,578 New Relic reviews submitted anonymously by New Relic employees. Read employee reviews and ratings on Glassdoor to decide if New Relic is right for you.