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      New Relic

      Engaged Employer

      New Relic Software Developer reviews

      3.1

      57% would recommend to a friend

      (107 total reviews)
      avatar

      Ashan Willy

      48% approve of CEO

      39% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Diversity & inclusion

      3.3

      Career opportunities

      3.1

      Culture & values

      2.4

      Senior management

      Software Developer employees have rated New Relic with 3.1 out of 5 stars, based on 107 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. New Relic is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      107 reviews
      1.0
      Jul 1, 2016

      Engineering has fallen from it's previous glory

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people in engineering are great. New Relic has some of the brightest and most talented individuals in engineering and mostly everyone has been easy to work with. The problem space is really interesting because of the large scale with high performance components. The provided amenities are great. Free bike tuneups, the snack bar, and sodas are great. Can't beat the view!

      Cons

      New Relic used to be a place that attracted smart engineers. There was always interesting new products being built, new features being released, and when that wasn't happening there were always engineers doing interesting things. The culture used to foster growth in individuals, leaders, and the engineering organization as a whole. Shortly after the company went public the morale started going down hill and the culture that supported growth in people started to erode and slow. The focus became scattered: one week focusing on one initiative and the next a completely different one. During this time the engineering organization instituted restrictive heavy processes and frequently would "freeze" changes for weeks at a time. All of these changes caused the slowing of the personal and professional growth of individuals, as well as product and feature growth. Yet at the same time the leadership is asking engineering why it takes so long to deliver new products and features. The level of micromanagement by managers and technical leads is high and seems to be increasing and simultaneously nobody feels like they autonomy.

      avatar
      New Relic Response
      9y
      I am truly sorry that you feel disempowered and micromanaged as a result of this experience. A lot of organizations go through this phase through which they can choose to either 1. become more bureaucratic or, 2. develop an organizational structure that allows local teams to have real ownership of their work. We've spent a lot of energy the last six months on Project Upscale (https://blog.newrelic.com/2016/06/28/project-upscale-video/), with the goal of becoming the second type of company. The aim of this project is to give local teams autonomy and ownership of what they need to ship independently to customers, to make it feel like you're shipping in a small company (fast, frequent delivery with short feedback loops), with all the benefits of being in a larger company (solid services and platforms to build on). Feedback so far suggests we are making progress but we look forward to seeing more improvement over the next several months. We are also making changes that allow individuals to have more autonomy by creating communities of practice for each technology and working to create more opportunities for engineers to contribute on efforts that impact multiple teams. These are all steps toward making New Relic a better place to work. We really appreciate you taking the time to share your feedback. Alex Kroman Group VP of Engineering
      5.0
      Mar 2, 2016

      Absolutely exceptional!

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Inviting culture and phenomenal/talented individuals. From the moment I was connected by the recruiter to my first day, I have felt so blessed to be apart of this company... Oh yea the view is great too!

      Cons

      We are growing and there are some pains, but that is expected with a company this size.

      avatar
      New Relic Response
      10y
      And we are blessed to have you (whomever you may be - we love ALL our Relics ;)! Steve (Mac) McElfresh VP People
      3.0
      Jan 24, 2016

      Software Engineer

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company culture overall is great, you will work with people that aren't just professional acquaintances. I have hardly seen any conflict between people in any of the departments I have interacted with, which is amazing given how quickly the company grows. There is no shortage of technical problems to solve in a cool space. It's a fledgling public SaaS company in a position to really establish themselves, dare I say, to the likes of Salesforce.

      Cons

      The company is still going through massive growing pains, which has lead to some often crippling over-management. Problems sometimes get beaten with the political hammer for weeks before engineers are brought into the loop. Priorities can shift wildly over the course of weeks/months, sometimes leaving heaps of unfinished work in the dust.

      Viewing 94 - 96 of 107 Reviews
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