New York Life reviews

3.7

63% would recommend to a friend

(5,496 total reviews)
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Craig DeSanto

79% approve of CEO

63% positive business outlook

New York Life has an employee rating of 3.7 out of 5 stars, based on 5,496 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits mostly great people. A lot of room for professional development and a lot of volunteer opportunities.

Cons

As the years went on they cared less and less about their people. Management was far removed from day to day processes that they didn't understand the challenges of their frontline workers.

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New York Life Response
4d
Thank you for taking the time to share your feedback. We take your concerns seriously and would like further information. We encourage you to email us at helpusimprove@newyorklife.com if you would like to share specific details about your experience.
Viewing 25 - 27 of 5,496 Reviews

Glassdoor has 6,536 New York Life reviews submitted anonymously by New York Life employees. Read employee reviews and ratings on Glassdoor to decide if New York Life is right for you.