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      New York Public Library

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      New York Public Library reviews

      3.5

      58% would recommend to a friend

      (614 total reviews)
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      Anthony Marx

      53% approve of CEO

      44% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.1

      Compensation and benefits

      3.0

      Career opportunities

      2.8

      Senior management

      New York Public Library has an employee rating of 3.5 out of 5 stars, based on 614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Public Library employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      614 reviews
      2.0
      May 12, 2025

      Hostile Work Environment Schomburg Center

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Surronded by African Diaspora Culture and learning. Great sick days and comp day structure.

      Cons

      By enabling a toxic work environment, senior management and HR consistently protected themselves, preventing regular workers from having a fair chance to address such matters.

      4.0
      Apr 24, 2025

      Kind Coworkers But Patrons Are a Gamble

      Library page
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive environment and opportunities to collaborate with librarians. Significant training to learn how to shelve. 8 hours of "wellness" time provided upon hire and accrual of sick hours that can be used after 120 days of employment. Opportunity to join fellowship program. Builds hours around your school schedule

      Cons

      [Depending on location] Patrons can be difficult/ weird, especially as a young woman. Having to handle patrons' mental health/ substance abuse crises w/o any training. Odd smells/ substances on books + lack of PPE while shelving Cannot transfer to another branch unless you have 12 months in current branch + better paying roles require bachelors.

      Viewing 46 - 48 of 614 Reviews
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      ReviewsNew York Public Library reviews

      Glassdoor has 665 New York Public Library reviews submitted anonymously by New York Public Library employees. Read employee reviews and ratings on Glassdoor to decide if New York Public Library is right for you.