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New York Public Library

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New York Public Library reviews

3.5

58% would recommend to a friend

(615 total reviews)
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Anthony Marx

53% approve of CEO

44% positive business outlook

New York Public Library has an employee rating of 3.5 out of 5 stars, based on 615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Public Library employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

615 reviews
2.0
May 14, 2016

Great Mission, some great people, horrible leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can't beat the mission, and the work they do in the branches. There's a dedicated staff that are genuinely concerned with issues of literacy, learning, and the digital divide. Great benefits-

Cons

Total lack of leadership from the top down- I've never worked for more self-centered, egocentric, indecisive, clueless executives in my life. No support or trust in staff. No skill whatsoever in developing an executable strategic plan. Top executives EXCEL at passing the buck and not taking responsibility for their actions. There is a stunning lack of innovation and creative thinking in the Library. Silos abound, all because the leadership lets it thrive.

4.0
Apr 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Learned a great deal at the NYPL. And my experience was a great springboard into another career.

Cons

I don't have anything negative to say, or cons, about working at the NYPL.

Viewing 511 - 513 of 615 Reviews

Glassdoor has 666 New York Public Library reviews submitted anonymously by New York Public Library employees. Read employee reviews and ratings on Glassdoor to decide if New York Public Library is right for you.