Is New York Public Library a good company to work for?

New York Public Library has an overall rating of 3.5 out of 5, based on over 666 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 58% of employees would recommend working at New York Public Library to a friend and 44% have a positive outlook for the business. The best reviews about New York Public Library have been left by employees working as Library Information Assistant , Library Page and Information Assistant .

Does New York Public Library pay their employees well?

According to anonymously submitted Glassdoor reviews, New York Public Library employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at New York Public Library. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at New York Public Library?

58% of New York Public Library employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New York Public Library 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at New York Public Library?

Library Page (93) , Librarian (47) , Senior Librarian (19) , Library Information Assistant (17) , Information Assistant (13) , Library Assistant (11) , Office Aide (11) , Tutor (10) , Part Time Library Page (8) , Page (7) , Young Adult Librarian (6) , Administrative Assistant (5) , Collections Processing Assistant II (5) , Collection Processing Assistant II (4) , Library Technical Assistant (4)

What are the pros of working at New York Public Library according to real employee reviews?

"Good benefits and no weekends" ((in 58 reviews)); "Many of the librarians and other pages were great people and made working there great." ((in 36 reviews)); "The staff is friendly and welcoming." ((in 26 reviews)); "Flexible hours for part timers and hourly." ((in 23 reviews)); "It was a great work environment." ((in 16 reviews))

What are the cons of working at New York Public Library according to real employee reviews?

"LOW PAY!!!! 50k may be the highest and that with a Masters Degree" ((in 54 reviews)); "The salary is low and the number of hours are capped to 19 hours a week." ((in 25 reviews)); "Management wasn't as organized as initially expected." ((in 18 reviews)); "It is absurd that some of these managers have the jobs they do" ((in 16 reviews)); "Some upper management doesn't understand the reality of working with the public." ((in 8 reviews))

What are employees saying about New York Public Library layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New York Public Library layoffs and their outlook for job security at New York Public Library in 2026.

What are the top reviewed New York Public Library locations?

New York , Bronx , Staten Island , Brooklyn , Long Island City , Long Island-Queens , Midtown New York , Jersey City , River Edge , Ozone Park , Rye , Olean , Poughkeepsie , Boonville , Battle Creek , Washington , Minneapolis , Bloomington , Los Angeles , Atlanta , New England , Manhattan , Morningside Heights , Queens

New York Public Library reviews

3.5

58% would recommend to a friend

(615 total reviews)

Anthony Marx

53% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

New York Public Library has an employee rating of 3.5 out of 5 stars, based on 615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Public Library employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

615 reviews

4.0

Feb 20, 2015

I had a great experience working with the library.

Collections processing assistant ii

Recommend

CEO approval

Business Outlook

Pros

The pros about working at the New York Public Library are that they have great benefits, are very flexible with your time schedule if you are attending school, and is very team oriented.

Cons

The cons about the New York Public Library is that when you apply to a position, they take a long time to inform the applicant whether or not they are going to be considered for the job.

1.0

Feb 7, 2015

Horrific Company To Work For

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Quitting! My work life improve exponentially as soon as I left here.

Cons

This organisation is miserable to work for: most of the staff in the branches are clueless and apathetic, there's outdated technology that freezes up and takes 30 minutes to do a 2 minute job, the stress to produce higher circulation and more patron numbers is through the roof, and it's the worst pay in NYC because the President of this institution pockets everything, it's criminal.

4.0

Feb 4, 2015

Great starting job for students.

Library page

Recommend

CEO approval

Business Outlook

Pros

Pretty easy job and very flexible hours to work with school hours. The staff are friendly and easy going.

Cons

As with any place, there will be rude patrons. Work can be a little dull and repetitive, at times there was no work to be done. It is also a job for students only, once the graduation date approaches, it is time to leave.

Viewing 547 - 549 of 615 Reviews

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