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New York Public Library

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New York Public Library reviews

3.5

58% would recommend to a friend

(614 total reviews)
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Anthony Marx

53% approve of CEO

44% positive business outlook

New York Public Library has an employee rating of 3.5 out of 5 stars, based on 614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Public Library employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

614 reviews
3.0
Mar 30, 2025

It’s meh

Recommend
CEO approval
Business Outlook

Pros

It’s a part time job that gives you flexibility and the job is fun.

Cons

The people are so toxic.

4.0
Mar 29, 2025

Decent benefits, great people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Depending on the branch, most employees are passionate and care deeply about the patrons but that can vary based on how locations are funded. The benefits are good and the pto time is generous. -most diverse institutions I have ever worked at, I can vouch for NYPL's commitment to having staff that is reflective of our diverse community.

Cons

The turnover rate is alarming and it has a lot to do with the pay not meeting livable wage criteria since it is a non-profit after all. There are too many people that abandon ship which ends up costing more in the long run, it would be better to invest a little more in employees so that they don't see their roles as a placeholder for something better. - Recent policy changes to make staff come into the office when there is no space accommodations don't make sense and will hurt productivity in the long term. There is little investment in adequate office space and is even more horrid for underfunded branches. I understand leadership's perspective about productivity but making such a drastic change without having the proper amenities to make it work is extremely rash and is in fact counterintuitive to their long term goals.

5.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

friendly, great atmosphere, community, easy

Cons

sometimes slow paced work with not a lot of tasks

Viewing 55 - 57 of 614 Reviews

Glassdoor has 665 New York Public Library reviews submitted anonymously by New York Public Library employees. Read employee reviews and ratings on Glassdoor to decide if New York Public Library is right for you.