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New York Public Library

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New York Public Library reviews

3.5

58% would recommend to a friend

(615 total reviews)
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Anthony Marx

53% approve of CEO

44% positive business outlook

New York Public Library has an employee rating of 3.5 out of 5 stars, based on 615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Public Library employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

615 reviews
5.0
Jun 21, 2024

Great place to start a career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at NYPL gives you a lot of valuable experience and upward mobility. From my experience people are willing to support you and help you if you need something.

Cons

Navigating working with the public can be frustrating at times. People have a way of testing your patience so you need to maintain professionalism and go through the proper channels if you need to report something, which can be lengthy depending on what is going on.

5.0
Jun 20, 2024

Great for the Most Part!

Recommend
CEO approval
Business Outlook

Pros

Getting to learn something new everyday, helping patrons who really need it, great learning opportunities, nice cowokers overall (depending on the branch), decent benefits.

Cons

Some patrons can behave in a scary manner, not being able to transfer to a different branch without applying for the position first like it is a brand new job, can be a cliquish environment rife with favoritism and nepotism (depending on the branch,borough, or network), not being able to move up except if one wants to become a manager - not too many opportunities for lateral movements.

3.0
Jun 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Excellent colleagues and rewarding work.

Cons

Can be very stressful. Pay/benefits are not stellar.

Viewing 97 - 99 of 615 Reviews

Glassdoor has 666 New York Public Library reviews submitted anonymously by New York Public Library employees. Read employee reviews and ratings on Glassdoor to decide if New York Public Library is right for you.