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New York Public Library

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New York Public Library reviews

3.5

58% would recommend to a friend

(614 total reviews)
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Anthony Marx

53% approve of CEO

45% positive business outlook

New York Public Library has an employee rating of 3.5 out of 5 stars, based on 614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Public Library employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

614 reviews
4.0
Nov 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Cares for employees, generous time off, work/life balance a priority.

Cons

Not a lot of room for professional growth.

5.0
Oct 28, 2025

Good Overall

Recommend
CEO approval
Business Outlook

Pros

- Accomodating for students - Flexible Schedule

Cons

- There are no cons

3.0
Oct 17, 2025

Demoralizing

Recommend
CEO approval
Business Outlook

Pros

I get along great with my coworkers. I genuinely enjoy helping our patrons. NYPL had a great reputation and nice to add to my resume.

Cons

Things are weird now. The aura seems really negative from the top down to us and I feel really discouraged by that. It feels like leadership has a quota of memos to give out to staff, and intentionally look for ways to catch us doing something wrong. I never hear compliments from them about what me and my coworkers are doing right, like working tirelessly to put on well-attended programs. The branches VP has not even visited my branch, let alone knows me or my output. I am constantly on edge about making a mistake and getting disciplined for it.

Viewing 25 - 27 of 614 Reviews

Glassdoor has 665 New York Public Library reviews submitted anonymously by New York Public Library employees. Read employee reviews and ratings on Glassdoor to decide if New York Public Library is right for you.