Does Newegg pay their employees well?

According to anonymously submitted Glassdoor reviews, Newegg employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Newegg. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Newegg?

25% of Newegg employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Newegg 2.4 out of 5 for work life balance, 2.2 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Newegg?

Customer Service Representative (36) , Product Manager (23) , Category Manager (21) , Account Executive (17) , Manager (14) , Merchandiser (14) , Merchandising Manager (12) , Director (11) , Merchandise Planner (10) , Warehouse Associate (9) , Account Manager (8) , Marketing (8) , Buyer (7) , Analyst (6) , Customer Service (6)

What are the pros of working at Newegg according to real employee reviews?

"Really none except some of the people there are great." ((in 58 reviews)); "Lots of great people and coworkers who will share your plight and agony." ((in 46 reviews)); "good benefits (that's how they get you to join the company)" ((in 39 reviews)); "friendly work environment, learn a lot about the ecommerce industry, hours are pretty standard 8:30 to 5:30" ((in 15 reviews)); "workers make the day great." ((in 14 reviews))

What are the cons of working at Newegg according to real employee reviews?

"stress environment and low pay for those who have been loyal to the company for 5+ years." ((in 44 reviews)); "Poor Upper Management" ((in 37 reviews)); "Low salary compared to competitor" ((in 23 reviews)); "Managers have no idea what they are talking about." ((in 21 reviews)); "Bad leadership." ((in 16 reviews))

What are employees saying about Newegg layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Newegg layoffs and their outlook for job security at Newegg in 2026.

What are the top reviewed Newegg locations?

City of Industry , Los Angeles , Industry , Whittier , Indianapolis , Rowland Heights , Diamond Bar , Ontario , Temecula , City Industry , Elizabeth , Dallas , Memphis , California City , Anaheim , Gardena , Hacienda Heights , Inglewood , La Verne , Norwalk , Orange , Pico Rivera , Rancho Santa Margarita , San Francisco , Las Vegas , California , Atlanta , Queens Village , Rochester Hills

Newegg reviews

2.4

25% would recommend to a friend

(685 total reviews)

Anthony Chow

25% approve of CEO

22% positive business outlook

Ratings by category

2.6

Compensation and benefits

2.4

Work/Life balance

2.3

Career opportunities

2.2

Culture & values

2.2

Diversity & inclusion

2.1

Senior management

Newegg has an employee rating of 2.4 out of 5 stars, based on 685 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Newegg employee rating is 32% below average for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

685 reviews

2.0

Jun 25, 2018

Account executive, more like call center representative.

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great coworkers and free lunches.

Cons

There is no structure. They give you a list of accounts and you have to filter through them. When you first start they tell you that they are warm leads... they aren’t. Most accounts were made by someone who no longer works there or for a one time purchase. Expected to make an absurd number of calls daily but never get a new list of names. The commission structure changes daily with commission checks coming later and later.

2.0

Jun 19, 2018

Stressful Calls, Management only cares about numbers

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Secure work hours for the most part, because people are constantly quitting. Free food sometimes, plenty of microwaves and fridges (if you decide to eat there). Free coffee, green tea. Nice people but we hardly get to interact since we are required to just take calls for 8 hours.

Cons

Stressful Calls, Pay is sub par for the amount of stress, Management does not really care about how emotionally taxing the job is on people so they do not have any mental health/wellness programs. There is a specific amount of time we can have off calls, and it all factors in to our daily adherence to schedule. Going to the restroom when you're supposed to be on calls counts as an emergency and that is frowned upon. You can't take days off unless you have paid time off to cover the absence. Supervisors are able to help but are hardly at their desk, so we have to contact an agent support desk and wait on hold to be helped with simple exceptions. They also don't get paid enough to deal with escalated calls. You could be having a mental breakdown, and Management's response will be "so can you go back on calls? We need you."

1.0

May 30, 2018

NEWEGG BUSINESS=CALL CENTER

Account executive

Recommend

CEO approval

Business Outlook

Pros

Lame Duck management. Creates a loose environment. Many people to be fired before you can prove yourself.

Cons

No or poor sales training.

Viewing 418 - 420 of 685 Reviews

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Newegg reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Account executive, more like call center representative.

Stressful Calls, Management only cares about numbers

NEWEGG BUSINESS=CALL CENTER

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