Newegg reviews

2.4

25% would recommend to a friend

(685 total reviews)
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Anthony Chow

25% approve of CEO

22% positive business outlook

Newegg has an employee rating of 2.4 out of 5 stars, based on 685 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Newegg employee rating is 32% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

685 reviews
1.0
Oct 9, 2013

So much potential, too much politics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For a new grad or someone trying to get into the IT industry, this place is a great launching point to learn about products and establish connections with vendors. In terms of learning business sense or how to manage a category, it is hit or miss depending on who you are learning from. You might be learning from someone who just started not long before you due to the crazy turnover.

Cons

1. Bad management - the management at this company is a joke. They do not understand how to treat employees other than negatively. They will tell you they value smart or creative individuals then shut you down or steal your idea. 2. No strategy - the management here has no clue how to run a business. They apply very basic metrics across all categories. They don't understand that each category has its own needs and behaviors. 3. Hypocritical propoganda - They will tell you its an honor to work here, and you should feel indebted to them for allowing you the opportunity to be there. Whereas it is actually the opposite, they can't retain any talent or any of it's employees even if they offer better pay or higher positions. If you don't show you will sacrifice your life for the company, they will fire you if they feel like it. 4. Politics - it's like Game of Thrones, everyone is trying to make themself look good as opposed to really caring about the company or the business. They are too busy backstabbing each other and building their own armies to care about it's employees. 5. No idea is a bad idea, unless it's yours - they will ask you to submit a bunch of things only to tell you how they want you to do something. They do not encourage creativity or progressive ideas. They are set in their old chinese ways and not open to suggestions or criticism. Anytime you challenge their ideas it is seen as a negative attitude and they will fire you. 6. Extremely high turnover - Don't get too attached to your co-workers, they may not be there long. Or they will replace you with someone from China. 7. Dysfunctional structure - If vendors knew how this place was, they would be amazed that anything gets done here and we sell products. The different departments have no synergy between them and it shows. Nothing says efficiency like 3 different departments doing the same projects concurrently on their own.

1.0
Oct 6, 2013
Recommend
CEO approval
Business Outlook

Pros

Great People - Many of my former co-workers and people throughout all the parts of the company were some of the hardest working people and really easy to get along with. Great Name - "The Egg" commands respect from many in the industry and will likely be like that for the near future. Good Benefits - Health, Vision, Dental, Life Insurance, 401k, occasional free meals. Good Opportunities - This is a great place to learn since you get put into the fire fairly quickly. Great stepping stone.

Cons

Mid and Upper Management - Many of these people follow the Peter Principal. They were once good at their previous roles and now are placed in role that are above them. Many of what they want can't be achieved due to a "deal" and a "IT" mindset. This causes many issues between vendors and the company. Management places overbearing pressure on employees to constantly make top and bottom lines. Orders from management are said and and redacted afterward. Turnover - Make no mistake about this, you can meet someone one day and never see them again. There has been constant turnover as long as I have heard about "the Egg." Most people start off bright-eyed and bushy tailed, but end up very jaded because the leadership, or lack there of. Chinese mindset - Because the leadership of the company is comprised of mainly Chinese or Taiwanese, most business is conducted in Mandarin. This places a huge disadvantage for the few employees who do not speak Chinese. A lot of mis-communication happens because of this. Internal politics and cliques are a huge part of this as well. If you don't have anyone in power who speaks Chinese to back you up, you are in trouble. Pay - Many of the employees here are underpaid. Managers can get paid $10K+ at other companies with similar roles. Work Life Balance - You're role is meant to be a 9-5, but management pushes employees to save face and spend long hours at the office. Some employees stay up to 8pm. Bureaucracy - Much of the company is based from a top down structure. Many of the decisions that need to be decided on the spot must go through a process that takes as long as the person's email queue. Constant Changing of Roles - Along with turnover, many roles in the company are ill defined and stretches everyone thin, especially teams with few people. Holidays and Paid Time Off - Currently the company allows 6 paid holidays and you would not get paid if you take business days after a holiday off. PTO accumulates fairly slowly and sick days must be taken with PTO. Inefficiencies - Much of the company works on very inefficient activities such as long department-wide meetings and overblown processes for routine duties. An employee can waste up to 4 hours a week on these. Company Culture - The culture here is not what many think it is. One may think it is like any other Silicon Valley startup, but this is far from the truth. Think "Office Space."

1.0
Sep 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Dual monitors Fun coworkers Free breakfast on Fridays Nothing else

Cons

Constant racism against non Chinese speakers A lot of micromanagement Poor English speaking managers giving directions which causes immense confusion Below industry average pay Threats can be heard across the PM floor Unappreciated work, never have I heard a praise for completion of a project I was given threats for applying and interviewing for a different department Lots of politics, even if you do not want to participate. You're in. Felt like a slave working here

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Glassdoor has 707 Newegg reviews submitted anonymously by Newegg employees. Read employee reviews and ratings on Glassdoor to decide if Newegg is right for you.