Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.5 out of 5, based on over 1,277 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 60% of employees would recommend working at Nextiva to a friend and 52% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Nextiva?

60% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 141 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 125 reviews)); "Great team to work with and I made some really good friendships." ((in 62 reviews)); "The benefits overall are good and employees do feel valued here for their input." ((in 47 reviews)); "Great leadership in sales both old leadership and new." ((in 40 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"In the past year there have been 3 rounds of layoffs reducing the work force and all the teams specially QA suffer this losses because the work load has tripled in some cases 1 single QA has to work with 3 different teams and inside each team there are different initiatives where all the team has to scramble to resolve." ((in 12 reviews)); "Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem." ((in 11 reviews)); "Blatant favoritism occurred." ((in 5 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.5

60% would recommend to a friend

(1,146 total reviews)

Tomas Gorny

66% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.4

Career opportunities

3.3

Senior management

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Feb 27, 2019

Lots happening, an awesome time to be part of Nextiva

Sales

Recommend

CEO approval

Business Outlook

Pros

I really bought into the company values, and goals when I was at Nextiva. I felt Tomas had a really clear picture of what the company was trying to achieve, and (for the first time) I saw that trickle down and drive what we were all doing in our day to day. It didn't just feel like lip service or empty words. The perks were really good, it's not much, but free food really makes my life less hassle, and I really enjoyed all the company events. Things moved really quickly, and it kept me interested. At Nextiva, our team was turning things around much faster than I ever thought possible, we had a great culture and thrived on getting things done.

Cons

A good thing about working here is that everyone’s opinions are sought after and considered - great for feeling included, bad for making decisions quickly as often a lot of good options and hard to determine the best path.

Nextiva Response

7y

Thank you for thoughtful review. We're proud to see that employees share such enthusiasm for our vision and commitment to Amazing customer service. If you have any other comments or additional feedback please feel free to email us at hr@nextiva.com.

5.0

Feb 26, 2019

Good atmosphere

Support representative

Recommend

CEO approval

Business Outlook

Pros

Everyone at Nextiva seems super busy and driven, but still somehow quite chilled out. It was a really nice vibe to be working in. Lots of little perks; free food, some cool team building things, it was fun. quite different to other places I'd worked in.

Cons

I took a pay cut to come to Nextiva, as I heard it was growing and I wanted to expand my experience base.

Nextiva Response

7y

Thank you for your feedback. We're glad that you found the environment quite positive. We do our best to offer a valuable compensation package beyond the base salary. We thank you for being patient and growing alongside us during your employment with us. If you have any additional feedback, please feel free to email hr@nextiva.com.

5.0

Feb 25, 2019

Learnd a lot about customer service and customer centric design at Nextiva

Customer service

Recommend

CEO approval

Business Outlook

Pros

When I was at Nextiva it had a really great atmosphere. I was an early employee there, hired during it's big hiring campaign when it first started experiencing a lot of growth. It was really different to my old workplace, and the main thing that stood out to me was customer service. There were some really genuine people in their customer support team, that made the customers life easier, and my life easier too. It was refreshing to work alongside them, and I learnt a lot about customer centric design and responding to customer’s needs. It was really challenging, but quite satisfying.

Cons

Nextiva really aimed high in what it was trying to deliver, but I didn't like that we would have giant launches planned, announced, etc. and then occasionally come in late. I hated coming in late, but I guess when you are trying to be as ambitious as Nextiva is that will happen sometimes.

Nextiva Response

7y

Thank you for being an advocate of our customer-centric culture and for recognizing that people here work hard and support each other, too. We don't shy away from big goals and company growth, so thanks for mentioning that. If you have any additional comments or suggestions, please feel free to email hr@nextiva.com.

Viewing 832 - 834 of 1,146 Reviews

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Nextiva

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Lots happening, an awesome time to be part of Nextiva

Good atmosphere

Learnd a lot about customer service and customer centric design at Nextiva

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