Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.5 out of 5, based on over 1,277 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 60% of employees would recommend working at Nextiva to a friend and 52% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Nextiva?

60% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 141 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 125 reviews)); "Great team to work with and I made some really good friendships." ((in 62 reviews)); "The benefits overall are good and employees do feel valued here for their input." ((in 47 reviews)); "Great leadership in sales both old leadership and new." ((in 40 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"In the past year there have been 3 rounds of layoffs reducing the work force and all the teams specially QA suffer this losses because the work load has tripled in some cases 1 single QA has to work with 3 different teams and inside each team there are different initiatives where all the team has to scramble to resolve." ((in 12 reviews)); "Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem." ((in 11 reviews)); "Blatant favoritism occurred." ((in 5 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.5

60% would recommend to a friend

(1,146 total reviews)

Tomas Gorny

66% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.4

Career opportunities

3.3

Senior management

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Mar 4, 2019

Love the office

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

it’s really nice work environment. I really enjoying going to work and even look forward to it some days. It’s quite an improvement from my old job.

Cons

None. You get to meet a lot of different people. The best part of the job is that you get to be yourself and make money at the same time.

Nextiva Response

7y

Thank you for your review and for recognizing the incredible, positive work environment we have built at Nextiva. We appreciate your suggestion to improve working parents' experience and will take it into consideration. If you have any additional comments or suggestions, please feel free to email us at hr@nextiva.com.

5.0

Mar 3, 2019

Excellent Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, amazing co-workers, and a great culture. I have a great manager and they actually understand what it takes to do my job. It means they don’t push to get it faster and have unreasonable expectations.

Cons

Nothing comes to mind. I guess pay could always be better :).

Nextiva Response

7y

Thank you for your feedback and we're happy to hear that you're enjoying your career at Nextiva! It's great to hear that you like your benefits, co-workers, and manager as we know how important each of those are to job satisfaction. If you have any further feedback, please email hr@nextiva.com.

2.0

Mar 1, 2019

Throwing people up against the wall to see who sticks!

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Free meals on certain days of the week. Flexible work shifts.

Cons

Oh goodness, where do I start. This is where entry level people go to get their feet wet and to see if they like sales. It's where seasoned professionals go to die. MAJOR micromanagement. Like nothing I've ever seen....seriously! The tenured reps who are younger in age are catered too from all levels. The newbies and older people in the office are left to sink or swim. Turn over is unbelievably high, seriously, people are leaving one way or another just about every day. This is why they have a training class of about 20 starting every 2 weeks. Yet no additional desks are added. What does that tell you? If you require to be babysat, want to make very little money even if you do make it through training and the nonsense, then go ahead and apply. If you require and are seeking a more professional environment with great income opportunity even in your 1st year with a level playing field across the board, then this is not what will work for you. It's just that simple. Horrible PTO that they don't encourage you to take and only 7 days of holiday which is low in comparison.

Nextiva Response

7y

Thank you for your feedback and we're sorry to hear that you had a disappointing experience. Nextiva provides all employees fair and equal opportunities to succeed. While we do provide some free meals, that's certainly not the only positive benefit/perk that we provide to our team. Your comments will be taken into consideration to help us continually improve. If you have any further comments or suggestions, please feel welcome to contact us at hr@nextiva.com.

Viewing 829 - 831 of 1,146 Reviews

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