Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.5 out of 5, based on over 1,275 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 60% of employees would recommend working at Nextiva to a friend and 52% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Nextiva?

60% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 137 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 125 reviews)); "Great team to work with and I made some really good friendships." ((in 68 reviews)); "Great leadership in sales both old leadership and new." ((in 37 reviews)); "Management is great to work with and wants to help." ((in 37 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"Cyclical layoffs and people mysteriously disappearing from the organization (frequently after 1" ((in 11 reviews)); "Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem." ((in 10 reviews)); "Blatant favoritism occurred." ((in 5 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)

Tomas Gorny

66% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Nov 8, 2016

Still an AMAZING place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people at Nextiva are awesome, and leadership cares about their team. Nextiva goes above and beyond to show their support of employees and their well being. Health and wellness remains a strong focus, with great medical benefits, a health coach on-site and company sponsored group runs. Keep all of these thing up Nextiva!

Cons

For those looking to punch in and punch out, Nextiva isn't the place for you. It's an engaged workplace that has high expectations of employees. Not exactly a con!

2.0

Nov 5, 2016

Management Severely Lacking Experience/Expertise

Operations

Recommend

CEO approval

Business Outlook

Pros

They hire good people. They do put forth a valiant effort towards trying to show appreciation.

Cons

Having been with Nextiva for almost 1 year now, I have tried to find all the good that I possibly can, but on a daily basis am reminded of their sincere shortcomings. There are a lot of companies that are much worse, however, to be considered a "Top Place to Work", I believe they have a great deal of work to do to before I can honestly say they deserve that title. They hire good people only to fail them by not offering effective leadership and guidance, forcing these valuable assets to seek other opportunities. Management is very young, highly inexperienced and lack the ability to provide direction or proper training. The do not respect one another yet alone the people that are under their direction. There is distinct separation between departments. Everyone is most worried about covering their own butt rather than collaborating to find ways to help one another out. Processes are severely lacking, as is the basics rules of engagement with customers.

Nextiva Response

9y

We greatly value your feedback and appreciate the time you’ve taken to review Nextiva. Our team consistently strives to hire the best and brightest talent. As a growing organization, we have continued to promote our team members into leadership roles and hire external leadership as needed. We are dedicated to providing consistent mentorship to our team members as they grow within our organization. If you have additional feedback you’d like to provide, please e-mail hr@nextiva.com.

1.0

Nov 2, 2016

Read The "Real" Reviews..

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You will realize that the free food is the only pro.

Cons

Management makes the worst impression as early as orientation.

Nextiva Response

9y

Thank you for taking the time to review Nextiva. We are committed to providing a professional environment and guidance during the entirety of your employment with us. We sincerely wish you well in your search for the right fit for you. If you have any additional information you’d like to share, please e-mail hr@nextiva.com.

Viewing 997 - 999 of 1,144 Reviews

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Still an AMAZING place to work

Management Severely Lacking Experience/Expertise

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