NexusTek reviews

4.0

68% would recommend to a friend

(130 total reviews)
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Hamilton Yu

74% approve of CEO

66% positive business outlook

NexusTek has an employee rating of 4.0 out of 5 stars, based on 130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NexusTek employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

130 reviews
1.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

When I was at NT, they were open to work from home without too much micro management.

Cons

The list is too long... they did everything they could to not pay their sales people what they earned. They lied constantly about their CSAT score. 98%??? Compete lie. They bleed clients like crazy. Terrible support. Support callback SLA's were 1 hour. Reality... 4+ hours to a day or too. NOC repeatedly under performs. Not a real NOC either. Just a person or two there after work hours. If they get an alery, they generally would toss it over the fence to the next crew. Their main objective from the ELT is to serve the PE group, not the clients. I'm shocked they are still in business!

2.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

There was good comradery on the team The people who I worked with were great

Cons

Pay and raises were not good Benefits were not good There were a lot of politics involved in the company They were hiring all of these higher up employees and paying them lots of money, but id not pay the people at the lower end of the totem pole that had been there for years Compensation has not kept pace with the rate of inflation You did not get rewarded for your hard work

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NexusTek Response
6mo
Feedback is a gift. As NexusTek continues our journey, we wish you success in your future endeavors.
1.0
Nov 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home is nice

Cons

Raises are once in a blue moon When the executives make a mistake, they will NOT hesitate to lay people off so that their bonuses are unaffected

avatar
NexusTek Response
6mo
Feedback is a gift. As NexusTek continues our journey, we wish you success in your future endeavors.
Viewing 4 - 6 of 130 Reviews

Glassdoor has 135 NexusTek reviews submitted anonymously by NexusTek employees. Read employee reviews and ratings on Glassdoor to decide if NexusTek is right for you.