NiCE Applications Support Engineer II reviews

Management sets metrics and KPI's based off of how much work the senior engineers that have been with the company for decades are able to accomplish on a weekly basis. These metrics are NOT attainable on a consistent basis for the newer engineers (less than 5 years experience). Management seems to take the side of R&D and Technical Account Managers anytime there is a conflict between these departments and ours. I was terminated out of the blue. No warning, no write-ups. They essentially said that I wasn't good enough and shut my system down within 30 seconds of termination.