NiCE reviews

3.9

78% would recommend to a friend

(3,046 total reviews)
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Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
May 20, 2015

Act

Recommend
CEO approval
Business Outlook

Pros

Innovative company with some great software solutions

Cons

Still SMB approach, limited resources causing bad experience with customers. Say they act but don't

3.0
Apr 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Lot of learning on the eco-system on organizations wherever NICE solutions/products are deployed

Cons

Lot of pressure with limited resources

4.0
Mar 12, 2015

Interesting projects and great people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The projects are interesting and challenging, technologically. The staff is smart and very supportive. Direct management is ready to assist their teams to accomplish their goals.

Cons

Many of the staff are contract workers who work through external staffing comanies, not direct hires. They do the same work and have the same responsibilities as the direct hires, but they receive less in salary, benefits and educational and professional opportunities. Although the contract worker system may make sense from an accounting perspective, the differences in compensation promotes a feeling of alienation among the otherwise dedicated contract staff.

Viewing 3010 - 3012 of 3,046 Reviews

Glassdoor has 3,214 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.