NiCE reviews

3.9

78% would recommend to a friend

(3,051 total reviews)
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Scott Russell

85% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jan 28, 2020

90 days in...

Recommend
CEO approval
Business Outlook

Pros

Having worked at a number of competitors, I'm happy to have found a company run by adults. Even though I focus exclusively on the automation product, it's great to be part of a world-class CX portfolio. NICE is a stable, public company with a solid road-map, industry recognition and a great outlook. Another useful insight, product management has made themselves very accessible when I'm in need of info or help. You don't always get that in sales. And everyone seems to work well together, from sales to product to marketing to customer success. Couldn't ask for more.

Cons

There's a fair amount of oversight and measurement, but that's really only a con if you aren't getting the job done. They're very intense here, but to me that's a pro. It helps me feel like my efforts don't go unnoticed and I'm part of a winning team.

4.0
Jan 21, 2019

Some Good & Some Bad

Recommend
CEO approval
Business Outlook

Pros

Challenging work environment with a great team of strong professionals. It’s ideal if you are a self-starter and can get your ahead around their product pretty quickly. With the interesting work and great peers, this can be a really wonderful place to work.

Cons

The culture here is pretty typical to Utah. Very kind but deeply conservative folks who are members of the predominant faith. It isn’t terribly diverse, and that’s a disappointment.

Viewing 313 - 315 of 3,051 Reviews

Glassdoor has 3,220 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.