NiCE reviews

3.9

78% would recommend to a friend

(3,050 total reviews)
avatar

Scott Russell

85% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,050 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Dec 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Great job, hybrid work is the biggest pro

Cons

Management is very poor at Nice.

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NiCE Response
7mo
Thank you for sharing your thoughts. NiCE offers an exceptional work culture rooted in respect. Our employee surveys reflect the leadership and communication of the management team as one of our core strengths. Wishing you ongoing success in your career journey with us.
5.0
Nov 24, 2025

Fantastic company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture that works hard but still lets me spend time with my family. The new leadership is investing a lot in employee benefits. Our healthcare premiums went down in a year when costs are going up drastically.

Cons

Nothing major so far, but I've only been here about 6 months

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NiCE Response
7mo
Thank you for your review. At NiCE, we’re committed to investing in our employees by fostering a positive work culture and offering excellent perks for everyone across the board. Wishing you continued success in your career journey with us!
3.0
Nov 19, 2025

No raise

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and pto days

Cons

No yearly raise in salary. office is loud and crowded, not productive to work

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NiCE Response
7mo
Thank you for sharing your feedback. While many companies paused bonuses and merit increases during recent global economic challenges, NiCE continued to provide both, reflecting our commitment to our employees. Recent updates to our performance and compensation framework were designed to strengthen professional development and total rewards. Our NiCE-FLEX hybrid model provides ultimate flexibility for employees, comprising 2 days in the office each week, and 3 days of remote work. If you have any further questions, please reach out to your HR business partner. We’re here to ensure everyone feels supported.
Viewing 343 - 345 of 3,050 Reviews

Glassdoor has 3,219 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.