NiCE reviews

3.9

78% would recommend to a friend

(3,044 total reviews)
avatar

Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,044 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
4.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Job security, big push for AI advancement.

Cons

Lacks internal alignment between departments. Sales does whats in their bestbinterest and tends to provide unrealistic timelines and outcomes.

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NiCE Response
1mo
Thank you for taking the time to review us. At NiCE, we invest in our people by fostering a positive culture and focusing on innovation. This is also reflected in recognitions such as Fast Company’s World’s Most Innovative Companies 2026 in the Applied AI category. Wishing you continued success in your journey with NiCE!
1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Limited. Product is gartner MQ leader.

Cons

Confusing pay structure, not a ton of internal mobility, success is largely determined by territory

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NiCE Response
1mo
Thank you for your review. As a market leader, we hire top talent and ensure that strong contributors are recognized and rewarded. Our learning programs are designed to support a variety of roles, and we encourage employees to explore growth opportunities within the organization through a strong internal mobility program. We encourage you to reach out to your manager or HR business partner for more information.
4.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good salary and facilities at Pune

Cons

Too particular about things that shouldn't matter in today's world

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NiCE Response
1mo
Thank you for your review. At NiCE, we’re committed to investing in our people by fostering a positive culture and providing strong opportunities and benefits. Our annual employee surveys also reflect great satisfaction with our work culture and leadership. Wishing you continued success in your journey with us!
Viewing 40 - 42 of 3,044 Reviews

Glassdoor has 3,212 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.